N K

Review of Princess Margaret Cancer Cente...

I went there for a biopsy for a nodule in my neck ...

I went there for a biopsy for a nodule in my neck and they found out it was too big and I needed to reschedule because it might be cancer and they wanted to make sure it didn t spread out. They told me to wait for a week to hear from doctor s secretary to book me an appointment.
I waited and waited and waited. 2 weeks went by and NADA. So, I called a few times to follow up and secretary was either away on the days I called or she just didn t pick it up. I left a voice message and finally got a hold of her.
The secretary asked where I got my ultrasound done. I told her I got it done somewhere else and I have the CD. She then asked me to bring it over to her.
I had the CD with me for 2 weeks!!!!!!!!!! And no one told me I supposed to hand the CD to the doctor before making an appointment with them. The ultrasound office told me to bring it to my appointment (the appointment I never had since the secretary never called me).

I suffering with so much pain in my throat and mentally stressed for those weeks waiting for the secretary to give me a call.

DO NOT WAIT FOR HOSPITALS TO CALL YOU. IT MIGHT BE TOO LATE...

One of the worst experiences I had with Canadian health system. I am so disappointed. Maybe they are short staffed? If that's the case then it is time for them to start hiring more administrative assistants. I have been calling every time to follow-up as they never call me.

UPDATE: I left the CD with the ultrasound images a week ago, and I thought I would call today (a week later) to find out they didn't have the CD. They said they would look for it and give me a call back. I waited and waited. Again, I had to be the one calling as they didn't follow-up. I even left a message a week ago when I dropped off the CD at their office.