Judy, my service advisor, was helpful and attentiv...

Judy, my service advisor, was helpful and attentive. Because she was consistent in having the five or ten point checkup performed they identified my 2010 Madza 6 brake were down to 0 and my back rotars were gone.

Now for the bad, I had come in the Saturday before because my tire pressure light had come on. Thursday, two days before, I had gone through the car wash and when I came out I found a cut in the sidewall of my front driver's side Michelin tire. The service advisor on duty eventually acknowledged me, and told me he would need my car for the rest of day for some air. So I had him make an appointment with my service advisor for Monday.

After Judy determined the extent of the work that was need she suggested I be put in a loaner. This loaner was a 2020 CX5 Sports Utility. It was so dirty that it even had a sreak of paint down the rear passenger side door. Inside, windshield was dirty, the floor despite being covered with plastic were filthy, and the inside windows need to be cleaned.
Needless to say, the dirtiness overshadowed the car smell and feel. I did run it through the car twice, since I am s minister and I had some visits to make.