Martin Dee Review of Onsitesoft
The thing that Regus does best is charge your cred...
The thing that Regus does best is charge your credit card for your next month's rent 8-10 days before the end of the current month. They even charged the mandatory "restoration" fee (to restore my office back to its supposedly pristine condition) A WEEK BEFORE I moved out rather than deducting the fee from the security deposit of two months' rent that they had held onto for two years. Due to the coronavirus, Regus unilaterally cut support staff to just about zero by the end of March, which means my customers were no longer greeted when they came to the office. This eliminated the main reason I moved into the Regus facility to begin with -- which was to present a high level of professionalism. Despite the reduced service, Regus still wanted to hike my rent almost 10 percent when my lease expired at the end of June. A month after I moved out, I discovered that the USPS doesn't forward mail from virtual/shared office spaces. They new receptionist didn't bother to call me to let me know this. She simply returned the mail to sender, creating all kinds of extra work for me to track down payments from customers. My advice is to stay far away from Regus and its over-priced offices with paper-thin walls. You can do much better. The only reason I gave 2 stars if that previous staff members -- Nicole, Anna, Molly and Nabil -- were excellent.
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