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I have been with Shoals insurance group for a whil...

I have been with Shoals insurance group for a while now, and overall, I find their service to be average. While their website, shoalsinsurancegroup.com, provides the necessary information, their customer support can be slow at times. I have had instances where I had to follow up multiple times to get a response. They need to improve their response time to enhance the customer experience.

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