I recently used an automated filing system provide...

I recently used an automated filing system provided by a company I found online. While I appreciate the convenience it offered, I cannot overlook some of the flaws. The website itself was user-friendly and easy to navigate, allowing me to find the information I needed fairly quickly. However, there were some glitches when it came to the actual use of the system. The files I uploaded took longer than expected to process, resulting in a delay in accessing them. The customer support was moderately helpful, but their response time could have been faster. Overall, the company offered an average automated filing system. It did the job, but there is definitely room for improvement in terms of efficiency and customer service.