My parents have been residents at Willowood for th...

My parents have been residents at Willowood for the past 3.5 years. Staff are consistently cheerful, helpful and approachable. Leadership is strong. Cleaning is regular and efficient and daily activities are varied. Residents are treated with respect and never patronised. Both my parents died in Willowood; it was a dignified, respectful, gentle time with thoughtfulness and kindness given to both my parents and our family.