Recently used a travel agency to plan our vacation...

Recently used a travel agency to plan our vacation, and it was a good experience overall. The booking process was smooth and efficient. The staff was knowledgeable and provided helpful suggestions. We were able to customize our itinerary to fit our preferences. The only thing that could have been improved is the communication; sometimes it took a bit longer to get a response. But overall, I would recommend this travel agency for their reliable service.