Cindy Hunnicutt

Review of Reliable Restoration LLC

We experienced a downspout failure which caused se...

We experienced a downspout failure which caused severe flooding in one of the buildings at our church. Because of the COVID lock-down we were not in that building on a regular basis and didn't discover the damage for nearly a week. When we called Reliable, they were quick to respond and showed up on site on a timely basis. Their professionalism in immediately beginning the dry-out process to stop further damage was so appreciated by us. They walked through all our options, helped us in communication with our insurance company and went above and beyond in helping us get our building dried out and back in shape. During the dry-out process, the techs communicated with me on a regular basis to let us know the progress and what to expect. Hopefully we will not experience a flood like this again, but if there is a next time, Reliable Restoration will be the first one we will call. Highly recommend!