A
Alessandro Allen Review of West Elm
Don't buy anything you can't carry out of the stor...
Don't buy anything you can't carry out of the store. As other reviews have mentioned, the delivery logistics are a complete mess. They lost part of my order and only noticed after I called to ask for an update on the delivery window (after a month of waiting). Everyone person I've spoken with in customer service or scheduling has a different story as to where my order is and when it will be delivered. Each rabbit hole phone call eventually ends with instructions to wait for a phone call or email that never comes.
Comments: