Review of Castorama France

3 years ago

Hello

Hello
I renounce my future orders and how they were going to be consequent! I prefer to go to the competition.
This is because of two salespeople including the tiling department manager who openly made fun of me in front of a salesperson who came to canvass them. Attitude that I don't like at all.
In addition, the strategy to bait and close a sale is at the limit of ethics. They made me believe that if I concluded the same day I could have an additional 10% discount in addition to opening a loyalty card. Once at the cash desk I am told that no. I will ask for some explanations and it is at this point that I am almost sent to the locker room with a haughty and mocking tone.
Misunderstanding? surely not ! because why go see the department manager to let him know about my request for an additional discount. It was enough to tell me not possible that to make me believe that had been granted. I would have quite understood and I would have been satisfied with the 10% granted when opening the card.
The technique of lying bonuses on public markets dates from another time and not in a national brand that advertises customer satisfaction.