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Matthew Hornback Review of Travis industries
Disappointed. I ve contacted customer service once...
Disappointed. I ve contacted customer service once with a question about my stove, which was expensive btw. Assuming American made would also give better customer service! Not so. The first time I was rudely treated on the phone, made to feel like my question was dumb. The second, absolutely NO callback related to a technical question after leaving a VM. I guess this is why Americans prefer Chinese-made products! Better service, equal quality.
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