Met with my son to check out the Russ and Daughter...

Met with my son to check out the Russ and Daughter's in the Brooklyn Navy Yard. And, while we were not overly impressed with the portions of food at the Brooklyn location, as compared to the LES location the Navy Yard is a lovely location and the buildings staff were friendly, professional and east to engage with. So much that we booked a sail on the NYC Ferry.
The staff at Russ and Daughter's can benefit from a course or two on customer service and to not be stingy with the food portions. As a proud and native 3rd generation New Yorker, Bagels, cream cheese, lox and the like are in my blood. Add to that my familiarity with staple places like, H&H Bagels, Murray,s Bagels, Bergen Bagels, and the original Russ and Daughter's in the LES. So imagine our surprise and disappointment for the weak portions of cream cheese, smoked salmon atop our Bagels.
The Celery can of soda was nicely chilled, but the Baklava was dry.
Hopefully, a representative will read this review in the vein of open critique and make improvements. They have a New York reputation. Something that we are proud of. Hence, the love of this message.
I thank you and wish you well.
PS - The New York Ferry was a sweet treat and we enjoyed the sail along the inlet along the Atlantic Ocean.