had a 8 am appointment scheduled for delivery. The...

had a 8 am appointment scheduled for delivery. The night before broker Sheena Health texted the driver that delivery appointment got pushed to noon (we had a load scheduled to pick up already). We only picked up this load because Sheena said it has to deliver in the morning, and now we are stuck for the day. However she said that she is not going to compensate, or else because she told us in advance that the load got moved.
Sheena is also lying that she tried to contact us and we did not answer.
screenshot of text message attached, along with her statement that she wont pay for apt get pushed to mid day.