Angela Keith Review of Phillips Crab House
First I want to our waiter Jimmy was amazing he ge...
First I want to our waiter Jimmy was amazing he gets 5 stars... the crab dip and the crab burger was great according to my boyfriend. I ordered a Shrimp and Snow Crab steamer. 1st my boyfriends food arrived about 8 minutes before mine. There was absolutely no seasoning on the basket at all... the corn was not done and the potatoes were not done... when the waiter went to the manager about the food she told him the potatoe were not seasoned because they were to big to put in the pot and told him to bring us more potatoes that were not cooked. The manager never made an appearance at my table.. the waiter was very apologetic... this is poor business by management... i understand with covid its more difficult but a simple what can i do to fix this would have sufficed. I attempted to put seasoning on the shrimp but they were just ughhh... so you never get a 2nd chance to make a 1st impression... very disappointed.
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