This 5 star Ritz Carlton has been downgraded to a ...

This 5 star Ritz Carlton has been downgraded to a 3 star. Property is old, dirty, and the rooms are not well kept. Our rooms (2), are dirty, walls all marked up, broken tiles, rust in the bathtub....I could go on and on. They moved us twice. Beach is right out of a post apocalyptic movie, complete with make shift driftwood huts with clothes hanging on them, trash everywhere and plenty of undesirables. The beach club doors are rusted closed along with the windows and there was not a chair or seat of any kind to be found. Man pool is under construction which we weren't made aware of until we walked down. One operational hot tub complete with so many dirty glasses that you couldn't even sit on the edge. Lots of very young obviously untrained employees that dont even stop unless you stop them. Very disappointed in the property and especially in RC for having there name on it. I took tons of pictures I wish I could share.