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Nicholas Luttrell

4 years ago

I really wanted two adjoining rooms. I made my res...

I really wanted two adjoining rooms. I made my reservation online stating my request, and I called several times to ask for two rooms next to each other. When i arrived, the receptionist had no idea i wanted adjoining rooms. To make matters worse they didn't even have two rooms on the same floor! The whole weekend my friends and I had to wait for the elevator, which sometimes took a long time, just to see each other. However what hurt the most was one of the rooms had an adjoining room door. Meaning the people next to us could have switched with the room on the other floor. It was a really important weekend for me and no one at the hotel ever listened to my concerns.

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