I politely asked if we could switch our tickets fo...

I politely asked if we could switch our tickets for the next day, if not get a refund as it s going to be POURING rain. Rather than offering an alternative or being polite, Janette was extremely rude. If you look at your ticket, it says all sales are final. Excuse me, but I purchased our tickets online & our ticket says nothing about all sales being final. Basically she said tough luck, we ve got your money already so deal with it. Thanks for your terrible customer service experience. Unfortunate, because I loved going to this Drive in as a teenager.