T

*Updated 8/15/2020 from earlier review*

*Updated 8/15/2020 from earlier review*
While the review below is still an accurate account, I've bumped the rating up to 3 stars. After seeing the initial review the GM sent a handwritten note with a professional apology. A mark of an operation committed to customer service.
*Not Up To The Hype* original review.
Arrived at 5:45pm with reservations. Seated immediately and all staff members were wearing masks. Table service was incredibly slow at every point. Ordered cocktails, waiter told us 'we can make anything you want'. One person ordered a pina colada. Waiter came back 'Except that'.
Drinks took much too long particularly in light of a light Saturday night crowd.
Waiter was very slow to take meal orders. Food took over 30 minutes. 2 ordered scallops, one tuna bowl and one fillet mignon. Filet was cooked perfectly, and tuna bowl was very good. Both orders of scallops were so salty they were inedible. One ordered them a second time, one ordered a tuna bowl as a replacement.
The replacements came out quickly and were fine, although the scallops were still a little over salted.
Water refills were timely and frequent. Finished dishes were left to sit in front of us far too long, right up to the desert order.
Which also took a long time, and the wrong item was delivered.
The check was not brought out in a timely manner, and when it was, it had the two over salted orders of scallops on it. When the correct bill finally arrived (with an order of fries comped for all the errors) it was difficult to read through because of all the errors and adjustments.
This restaurant is striving to be one of the new hot spots. Our experience was a big disappointment. I will say, the waiter while either poorly trained or inexperienced, was very polite throughout.
Do Not Recommend.

Comments:

No comments