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UPDATE: Soooo....after my sister's procedure, that...

UPDATE: Soooo....after my sister's procedure, that same nurse mentioned below was absolutely wonderful, caring, considerate, & helpful. Like I said, maybe it was just a bad morning start...which is why I didn't "say" anything. I had to come back & let anyone reading know that the Unity Medical experience ended up being stellar..and I appreciated all of the staff.

My sister is having a procedure done. Pre-surgery only allows one person in with the patient & her son is with her. The front desk person said it would only be a minute. I knew my nephew wouldn t mind switching with me, so I could briefly see his mom. After ten minutes, I called him to see what was the hold up ..unfortunately no one ever told him that I was here waiting. Okay .no problem, stuff happens. Once I got in her room, I began talking with my sis, but when the nurses began coming back & forth .I moved next to the chair. A nurse said I could sit down, but I remained standing, since it was just suggestion. She said it a second time . Then a third time . Now mind you .I am taking up the same amount of space whether standing or sitting.. actually probably less in standing mode.
Next, the nurse said (in a stern voice) something like: Since the computer is down, we have to get you started with your paperwork. We need to do right now . The way she articulated it, almost sounded like we had been holding things up. My sister responded: Okay, that s fine just let me know . At that point, I told my sister I was praying for her and left. This whole scenario in my sister s room took about 3-4 minutes it was very quick, but make no mistake about it, the nurse was extraordinarily rude . PERIOD. Maybe the computer issues were the reason or she overslept & was unable to get her Starbucks or maybe she wasn t feeling well WHO KNOWS?? Nonetheless, it was 6:50am in a patient s room who was about to have surgery .and NOBODY NEEDED THE FUNKY ATTITUDE received from that nurse and I wanted to share this unfortunate & unnecessary encounter at Unity .which was my first & hopefully last time there.

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