Anna Zynda

Review of DETOURS DE LOIRE - BIKE RENTAL

Poor customer service. As a group of 4 we arrived ...

Poor customer service. As a group of 4 we arrived in Tours from Paris to rent bikes for a trip from Tours to Blois, we were told there were no more bikes to rent to go to where we need to go. They said that due to a large amount of people renting, they no longer provided the service of renting at one shop and returning to another. I am not upset about that fact, just the way that we were treated especially when we wanted nothing more than to rent bikes and if we couldn't rent them,then find out where we could. The man in charge barely looked up at us and just told us to go searching for other companies and see at the tourist office for information.
Granted we made no prior reservations which was also our fault (hence the 2 stars not any less)