K

Kurt English

4 years ago

The doctors are fine but their phone system is hor...

The doctors are fine but their phone system is horrible. What to expect:

1. If you call in the afternoon, the phone will ring indefinitely without even an answering machine picking up. They can only be called in the morning.
2. If you have a virtual meeting, if it happens at all, it will start 10 minutes late or more because that's how long it takes their messages to reach you.
3. Don't be surprised if you never get texted/called with a remote meeting, then get a message telling you that you missed your appointment.
4. If you manage to get through to them, or they call you, make sure you schedule an in-person meeting on the spot. Who knows when you can get through again.
5. Also, they can't be emailed. The required authentication field at the bottom of the email form is missing, so you can't click "send".

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