I made a reservation for 1 executive suite, double...

I made a reservation for 1 executive suite, double room with terrace. But they gave me triple room with no terrace. They keep telling me this is the best room available now and not giving me room type that i've already paid for. I paid more money because i want room with terrace. This room definitely much smaller than i expected. What a scam! Just make sure you all double check the room. Make sure they gave you the correct room type.