Elite Tent

Review of LARK INTERNATIONAL

Bought blue and white 16oz vinyl rolls from Lark f...

Bought blue and white 16oz vinyl rolls from Lark for several blue and white striped tents. Material was fine during manufacturing, but once up in the air, the blue vinyl failed in multiple spots due to poor adhesion. Welds weren't holding, patches were pulling off. When I reached out to Lark, they told me it was my fault and that the tents must have built wrong - however we haven't had this issue with any other vinyl in any other of the hundreds of tents we have made. Additionally, the white vinyl in the same tent held up just fine - so it is definitely a problem with the blue. Lark has ignored repeated calls and emails and has yet to account for the damages (both from the tents we sold that had to be replaced as well as the initial payment for the vinyl). I am left with very little recourse other than being able to warn future customers.

If anyone from Lark reads this, I'm still open to some solution - but I can't get anyone on the phone to discuss!!!