I recently used the services of this company and f...

I recently used the services of this company and found them to be average. While their website is user-friendly and provides information about their services, I encountered some issues with the responsiveness of their customer support team. The claim process was somewhat slow, and I had to follow up multiple times to get updates on my claim. Additionally, the level of communication could have been better, as I often felt left in the dark regarding the status of my claim. However, once the claim was processed, the outcome was satisfactory. Overall, the experience was average, and I would suggest a focus on improving their communication and responsiveness to enhance the customer experience.