Alexis Mundell

Review of MOUNTAINEER GAS CO

This place is the worse company I have ever had to...

This place is the worse company I have ever had to deal with. We are new tenets in a home and because the last tenets had a past due amount they shut our gas off and wouldn t let us start our new service until we sent in a notarized lease. Our landlord lives in another state and they would not let us keep the gas on while trying to get this together. After getting the proper documents and sending them in they would not come out a simply turn on our gas since we have children in our home. They said they had other appointments a couldn t get to us until monday, this was Friday. So we went all weekend without gas. I called today (which is Monday) and now they are saying there was never an order in to turn on our gas and can t come out now until Tuesday. They don t work with you and unorganized. I have never had so much trouble with a service provider in my life.