MrAtheHun

Review of Biaqua B.V.

I stay in hotels between 150 and 200 nights a year...

I stay in hotels between 150 and 200 nights a year all over Europe for my work. I can honestly say that even taking into account French hotels, this is the worst hotel I have the misfortune to stay in.
I have stayed here about ten times before writing a review 'just in case, I'd been unlucky'.
The ever changing staff are, overall, with the very odd exception, undertrained, miserable and unhelpful. The service is abysmal, either in the restaurant, at the desks, or room cleaning.
The building is a converted open plan office building and it shows. Dark rooms with rooms so plain that they have painted relief (3D) detail onto the walls (in dark brown!!!) to try and fool the eye. Windows that don't open, and A/C that doesn't turn off. Some of the rooms have been created by splitting a window into two by feathering the dividing wall up to the window frame centre.
They have tried giving the rooms some ambience by using what looks like secondhand wardrobes, they failed.
Once you get more than a dozen or so people arriving even the lobby area becomes cramped, disorganised and must have been designed by someone on 'work experience'.
It is the first hotel after twenty+ years of working for the same company where I will consider paying to stay elsewhere.
It is a hotel for Hen parties, and overexcited groups going away on teenage holidays. So if you have no regard for your fellow traveller, you will enjoy the bun fight at check in, and if you are totally self absorbed in your own rowdy party you won't notice the appalling service, or the awful surroundings. I waited, gave it every chance, and tried to find a redeeming feature for this hotel, I failed to do so.