Ingrid Aguilar

Review of MyLoanCare

The most incompetent people I have dealt with! A s...

The most incompetent people I have dealt with! A simple request for a payoff has turned into a nightmare. Not only did I make about 15 calls in a matter of 4 days to request a payoff statement for a closing. I kept getting the run around as to why it had not been generated, after several requests I needed it by a certain day, I received a document for someone else's loan. A violation of someone else's privacy! I still have not received my document and now my closing has to be changed because of their lack of competency! The worst company eirher!