Sandra I. Serrano-Alicea

Review of 57 Restaurant

A group from work went there to celebrate a collea...

A group from work went there to celebrate a colleague's achievement. The server was attentive, the food was good, but... one of the persons in the group was served a plate that was so much different to what 2 others, that ordered the same thing, were served. Although it was supposed to be the same it looked different in size and quality. She asked the waiter what happened and if she could get the same as the others, he said there was nothing he could do, so he decided to get the manager. In all my years of eating out I have never seen a worse display of customer service, especially by a manager. From the start she, the manager, came to our table with a very negative attitude, even a little aggressive. She spoke to my colleague in a very disrespectful way, not only with her words but also with her body language. She dismissed my colleague's concerns and just walked away leaving all of us in total shock. So, first and last time for us at the 57th Fighter Group Restaurant. That woman should have no place in customer service.