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Laura Giannantonio

4 years ago

Terrible attention, bad predisposition of the majo...

Terrible attention, bad predisposition of the majority of the employees, the installations need a lot of maintenance, the room full of humidity, the walls fell. Outside it was too cold and windy and exceptionally they were going to let us use the spa pool for 40min, since there is no indoor pool, and when we went to reception to leave the hotel, the spa employee changed her version saying that we had misunderstood, My children were the only children who could enter the spa pool. And at night at dinner, a waiter serves us reluctantly, offers us half of the food that the rest, and we were waiting for an hour clock, for noodles with butter, and when asked about the dishes tells us that he He had not attended to us and no longer had noodles. The bad predisposition of all of us filled our patience and we retired.

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