B

Benjamin Newman-Paul

3 years ago

I joined this gym about a year and a half ago when...

I joined this gym about a year and a half ago when the other Bethesda gym I belonged to closed. The price was a bit steep but the gym was large and spacious, so I figured what the hey and signed up. A year later they raised my rate $10/month which they notified me of via a letter. OK, fine. I asked one of the staff members about it who told me I needed to "contact our customer service number because it's not my problem". They told me I would only be able to cancel after two months. So I stayed. Today I checked and they've raised my monthly membership to $65/month without ever notifying me in writing. Unless you have a lot of money to burn and don't care about how much you pay for the gym, I would avoid this place. It has nice equipment and the maintenance staff and half of the personal trainers are very nice (the other 50% are fairly rude, especially if you're trying to work in on one of "their pieces of equipment"), but that does not make up for their shady business practices. There are plenty of other gyms in the area that seem to be much more on the level with their membership fees.

Comments:

No comments