G

Gerald A

3 years ago

I called many times to change my appointment. The ...

I called many times to change my appointment. The first time the main line has no reply. Then the appointment lines puts you on hold for 10 minutes before telling you they are busy and cannot pick up. Tell you to record a number, but then drop the call before you can say anything.
The pharmacy is also a mess. It's far worse than any other I've come across in Singapore. Totally inept management or appointments booking system
Edit - someone finally picked up. But they are obviously UNDERSTAFFED for the appointments hotline

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