This is a Mazda showroom and service along Broad S...

This is a Mazda showroom and service along Broad St. in Richmond VA. I came to this branch by tow after my CX 9 died in the middle of Broad and Genuine. So I was in an awful mood. I called them from where I was sitting in Richmond rush hour traffic while waiting for the tow. Their front desk was friendly and helpful, recognized the distress in my voice. I told them to expect my car by tow, and do they have any loaners. She informed her manager, and got back on the phone with a Yes we have a loaner for you. Kind, efficient service during a distressing day.