Jasmine Chats Review of Stir Restaurant
My friend spoke to the hostess on the phone right ...
My friend spoke to the hostess on the phone right as we parked in the parking meter and told us there was no wait and to come in. No more than 5 minutes later we walked into the restaurant and the same lady based on her voice stated there was a 45 minutes wait and that we can eat at the bar, but there were plenty of empty tables were reserved . We asked why we couldn t sit there and she said well that s what happens when you reserve and it s for those people only. We didn t understand why she didn t just say that on the phone and she shrugged and watch us debate if we wanted to eat a the bar. We were very confused and the hostess seemed like she didn t care and basically said we can either eat here or not. This did not leave a great impression and actually made us concerned why she was rude about it. I m all about customer service and trying new places, but that IS NOT how you talk to people or provide options. I will not attempt to try this place again because of her lack of customer service and sympathy.

Comments: