Juan Jonsey

Review of Alliance Health

I likely know the ins and outs of Alliance more th...

I likely know the ins and outs of Alliance more than most of the posters here because I have worked there. First, Alliance is not a mental health, substance abuse, or disability service provider, so any attack on them about the quality of those services is misguided. Alliance manages Medicaid and other funding sources for the aforementioned services, and has done so since 2012/2013. Second, the State of North Carolina has cut funding for services for the last 4 years in a row, which has made it more difficult for Alliance to function and for provider agencies to serve their clients because there haven't been any increases in their reimbursement rates during all of this time - a time of extremely low unemployment across all economic sectors, which has made this system less attractive to providers because the agencies can't be competitive. Third, Alliance recently closed their Durham and Raleigh offices and combined them with their main administrative office in Morrisville. Many of their employees work from home part of the time now, and the organization has adopted other strategies as a means to reduce operating costs. There is NO QUESTION that the system is broken, but it is not the fault of Alliance and their employees, who are among the hardest working and smartest people that I had ever had the pleasure of working with. It is due to the North Carolina General Assembly's continued funding cuts to the system as a whole, which has reduced it to a skeleton of what it once was. People should be THANKING Alliance employees for sticking around during these challenging times, rather than pointing misguided fingers at them. Ignorant at best, shameful at worst.