Shannon Bryant

Review of Peachford Ministries

I wish I could give this place 0 stars. I had to b...

I wish I could give this place 0 stars. I had to bring my 9 year old here to get an assessment. From the time we got there, from the time she was admitted I spent a total of 6.5 hours in a back waiting room, while nurses and doctors talked to her a total of 1.5 hours throughout that time. They typed in my phone number wrong, so no one called me for updates during her 72 hour hold, and I had to call several times to find out what was going on because no one could be bothered to pull the admission paperwork to verify my phone number after they realized that they clearly did not have the right one in the system. However, the billing department seemed to have no trouble, because it was them who called me at work to request a payment while my daughter was still there. Likewise, it was from the billing department that I found out that it was a 72 hour hold in the first place, because the incompetent nurses and doctors told me nothing. They also typed in my apartment number wrong, so I did not get my bills. I had to call to find out where the bill was in order to pay the balance. The estimate I received was $2800 for 3 days, which was consistent with the bill I finally got after I called to have my address corrected, totaling $2816 in charges. My daughter was there in October, 2016 and I paid the bill in full, I was told, on March 15, 2017. Imagine my surprise when now in almost May I receive another bill for $416, nearly 7 months after the service was provided. And to top it off, it's about to go to collections! A bill I've never seen, after I've been told I paid the $2816 bill in full, they're sending me to collections! These people are charlatans selling snake oil, making up fictitious charges to drive up your insurance costs and rob you of your hard earned money with no recourse. Unfortunately, I don't have the time to hire a lawyer to fight them on principle, and $416 isn't worth the headache, so I'm doing the only thing I can do and writing a scathing review and hoping that it encourages people to vote with their dollars and go somewhere else, anywhere else. This place had BY FAR the worst service, most incompetent administrators I've ever seen in my life, and they charge you top dollar for the inconvenience of serving you. If you have to go here, try to get someone to give you a complete list of charges that you agree to in advance and make them sign to it, because if you don't you'll be sorry when they take you to the cleaners!!