Tanisha Smith

Review of Disney institute

I recently participated in a training program offe...

I recently participated in a training program offered by a renowned entertainment and media company. The courses were insightful and emphasized the importance of exceptional customer service. The instructors were knowledgeable and engaging, providing valuable takeaways for improving business practices. However, the content felt somewhat predictable and lacked a deeper level of analysis. The online platform was user-friendly, but there were occasional technical hiccups that disrupted the flow of the sessions. Overall, the experience was informative, but I was hoping for more innovative strategies and case studies to enhance the learning.