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john wall

4 years ago

I have purchased over 10 cars in my life. Both new...

I have purchased over 10 cars in my life. Both new and used. I moved from NY to NC. By far this dealership was the most positive experience we have had buying a car. The salesman Ed Lucas took his time with us. He really bent over backwards to find us the right deal. The Finance Director Amanda and General Manager all went above and beyond for us. We had negative equity in our van. they all worked very hard to help us out of that and worked out a great deal. The added benefits this dealership offers too, like oil changes, tires for life, car washes for life, etc., and the added security of the Gap insurance, and other protections they offered really made us feel comfortable in our choice to get a car there. I rarely write reviews, but my wife and I can not say enough about everyone there! Everyone smiled and made you feel welcome. We did not leave with the car we originally wanted, but are very happy with what we drove off with. All because of the TEAM at Lake Norman Chrysler Jeep Dodge. We even saw a saleman get McDonalds for a family who came and the kids were starving. Who does that? Great place! Go Yankees!

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