Judy

Review of Stohlman Volkswagen/Subaru/Mit...

I really had a bad experience here, almost the wor...

I really had a bad experience here, almost the worst one I had ever. I had a really low quote from other dealer and Alan in Stohlman told me he would offer a ever lower price, then we drove 2 and half hours there and only found disappointment.
1. In the email, Alan said he would offer a 150 dollars lower than any other dealer for exactly the same car, but only 100 dollars lower when we got there
2. For the "exactly the same", in fact Alan gave us a car has only one package while the other dealer offered two package. And the missing one , as Alan told us was worth 400 dollars. So why? Missing one 400 dollars package and only have a 100 dollars lower on the whole price?
3. The car Alan Soon gave us had another big issue, it has already run 120 miles!!! He told us the car was from another dealer in Baltimore and they drove the car here. However, the distance from Baltimore to Tysons Corner is about 50-60 miles. Alan Soon refused to tell us what happened to the remaining 60 miles.
4. When we talked about the package the car didn't have and the price, Alan told us he had another customer, "I can't spend 15 more minutes with you!". Seems he found he could not cheat us and tried to run away!

We made an appointment with him before we went there! We drove two hours there and then need to drove two hours back home, and only talked with the dealer for less than 30 minutes! Not to mention, during the time we talked with Alan Soon, he left frequently to handle other issues, such as talking with other customers.

This is really the worst experience I ever had!!!