horrible. we had taken more than 3h of margin to a...

horrible. we had taken more than 3h of margin to arrive at the airport except that the express train LIVERPOOL was canceled no train and we still do not know why ... so no train ... we had to take a subway then a train for Cambrigde then direction Stansted .... our flight was leaving at 12:30 ... we arrived at 12:15 .... no support ..lamentable staff ... no help and especially no empathy ... a moment of loneliness horrible with 2 children with us ... the only comfort of the travelers who let us go before had ... control ... people who enjoyed our situation ..and who made sure to make the time last ... Result ... we were fortunate to have our flight because of delay but other couples with children remained .... imagine the moral and financial prejudice .... stay in London Stansted 2 days before being able to return ... While it was enough to take care of people in priority ... in short we are disgusted with the situation independent of travelers.