VW Touran due to loss of coolant. Cause water pump...

VW Touran due to loss of coolant. Cause water pump defective. But immediately changed everything. Belts etc. cost 630
The worst thing is, the workshop is simply not available by phone. No reaction to calls or emails. Standing time 5 days. Better to VW Porsche kurinjska cesta 2b, 51000, Rijeka