I recently had the opportunity to interact with a ...

I recently had the opportunity to interact with a social cooperative aiming to provide healthcare services to the community. While the website was easy to navigate and had useful information, I found the overall experience to be average. The staff seemed knowledgeable but lacked a warm and friendly approach, making me feel somewhat disconnected. Moreover, the response time to inquiries was quite slow, which left me waiting longer than expected. On the positive side, their commitment to social well-being and affordable healthcare options is commendable. However, I believe there is room for improvement in terms of customer service and promptness of communication. The company has potential, but with a little more attention to these aspects, they could elevate the overall experience for their customers.