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Shawn Baird

3 years ago

After working out at Apple Athletic Club for over ...

After working out at Apple Athletic Club for over 7 years off and on when I was in town for family. I decided to listen to one of the gals and sign up for a membership instead of spending more on my monthly dues and not have a contract as I travel for long periods of time for work.

This was the worste mistake I could have made. The sales lady told me that they would just suspend billing when I wasn't in town, and that all I needed to do was call in. So I did just that, the week before I was leaving town I called in and left a msg to suspend billing. Which of course didn't happen and my card was charged...... this continued for month after month of me trying to discuss why my agreement was not being kept and my card charged. Finally I had to inform my bank that they were not allowed to accept any more charges from Apple Athletic. After months of trying to get the issue resolved while paying for monthly passes I decided they had lost my trust and I had no more energy to fight with them.

I wish I would have read all of the other reviews before signing anything. If I would have noticed that multiple people felt misled with regards to contracts. Sounds like the moto is to get people in without any regards to what happens after.

Today I was called by a collector and the club had added hundreds of dollars in fees to my bill. Its obvious to me that this company has no idea of what's going on with its faithful members or what some of the team members are doing to effectively destroy their name.

It's sad really!! I really loved this place and am so shocked at how our relationship ended.

If you read any of my reviews you will see that they are 99% positive. And the only reason I'm writing this is so that others aren't duped like me into making the same mistake. I didn't even use names as I don't believe this about every team member.
Only a few bad Apples to beware of!!!

So my only advice with Apple Athletic Club would be to never get a membership. If you have to go, pay month to month....
And remember.....if it sounds to good to be true, it probably is

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