Matthew Wetzel

Review of Audi San Diego

Hands down the worst car deal I've ever been a par...

Hands down the worst car deal I've ever been a part of. Poor communication, outdated business practices, and unwilling to use any common sense. We purchased a 2015 Range Rover from this dealer used, had secured our own financing from our own credit union in New York State (where we live) and the dealer refused to allow us to purchase the vehicle without them doing their own hard credit check "to protect them from fraud". So just to be able to purchase the car they had to lower our credit score when we weren't ever going to use them for financing. When it came to shipping the vehicle they refused to allow us to set up shipping and again "Company policy" would only allow them to set it up, surprise their shipping was double every one of the standard carriers. They messed up the DMV paperwork and here we are months after the dealer closed and we are still getting phone calls from random people at the dealer needing more signatures and more paperwork. A complete joke of a dealer. I would recommend taking your business elsewhere. (On a side note the car came in damaged, none of which was disclosed-the response was "oh well, it's a used car"- A $100K used car that wasn't disclosed to have damage)