I have been a Wolverine Customer for over 10 years and even from the 1st day I walked into the store, I was treated like family, no matter what department I went into I was always helped right away and if I had any questions, they were answered , I always left the store feeling on top of the world b...
I recently converted my Low Rider to forward controls. I soon realized that the Harley pegs and grips that I installed on the bike were dropped from the Harley catalog years ago. I mentioned this to Brandi Fowler who said she could help me find the brake pedal that I needed. Brandi searched the part...
Just bought a 2002 Dyna Low Rider last August. I was really glad I had a most pleasant experience with my Sales Guy...Mario and also Jon who closed the deal with me. Thanks for making my first experience one I will come back for.
"Dave, Jessy, and the entire crew in service treat every customer as if the business was their own. Careful listening to the customer has help identify issues and improved trouble resolution. Its the only service center I will use for my Long Ride Bike. "
Everyone is very halpful!! Brandi helped me find the shocks for my 2004 Dyna Super Glide, parts are hard to find for it. and Johnny Hi Pants is assisting me in what my my bike is worth. kinda need a little bit smaller. they are all very helpful with everything!
Huge shoutout to wolverine Harley for hooking me up on my 2018 streetglide special. They made everything super easy and talked me thru the whole process. Danimal made the situation too easy to pass up. The whole team was GREAT. THANKS AGAIN GUYS!!!!
After discovering a bad tire late friday night i called Dave and he told me to be in first thing in the morning on saturday there i was 9:30 in the morning waiting for the dealer to open thinking for sure i was going to be there all day long Dave opened up 15 min. early just to right me up and 1 hou...
Been a while since I have been in? But my experiances at your location have always been plesent ones. If I were to point out one employee who stands out and is willing to go the extra mile is in your service department a Mr. Nagy, If my memory is correct on the name. While dealing with multiple cust...
I have been riding dirt/street for 40 years. My wife and I stopped in to look around, and rode out on our brand new hd street glide specials! Not planned...but our salesman, high pockets was awesome. Patient and informative he was able to get us both the bike of our dreams. We felt welcome in this n...
"I attended the Riding Academy in late September of 2020. Thanks to Steve and Dan I'm back in the saddle again after 45 years. Yep you read that correctly. At 67 years of age I decided it was time to ride again. Steve and Dan showed true professionalism in their training techniques. They graduated n...
Very nice place family and friendly oriented.the staff are very knowledgeable and helpful.they are a great group of people and I plan on going here more for my needs .thank you all.
I came into the dealership for a Saturday event and was looking at a new Road King never imagining I could afford to get out of my current bike and buy the new one. Dan Eckert took me on a test drive and spent a ton of time fighting to get me the best deal possible. Because of Dan and the awesome cr...
I drive to metro airport for work get home at 6 thought you were open till 7 right form work went there you were closed brandi let me in to buy oil, syn 20w50 could not find oil any where, four auto parts stores no one had it. made a long trip turn out great. thanks
I recently purchased my first Harley Davidson in April from your store. I raced in the AMA from when I was the age of 4 all the way up until I graduated from grade school. I went off to college and I had to sell all my bikes for tuition cost and etc... For those who understand it was a dark moment i...
Wolverine Harley-Davidson has a Rock Star in its midst! Cheri Adamek brings her A-game to the Riding Academy and generously shares her riding knowledge and expertise with a wonderful dose of humor and good will. I ll keep coming back to learn all I can from her! Thank you, Cheri!
Matt Verstrat provided excellent advice and assistance selecting the most appropriate components for the upgrade to LED lighting on my 1994 FatBoy. He was very trustworthy and the communication was great (phone and email). I highly recommend Wolverine Harley-Davidson and Matt.
I had an oil leak that I found - turned out to be the seal between the engine and trans. The service department knew I was heading out for a long planned event and worked diligently to complete all repairs - and fix a few other items they found while working on the bike. All on time - all performed ...
Dear Owners, I have to say. EVERYONE, I mean EVERYONE that i come in contact with at Wolverine, is kind, caring, interested in my wants and needs. From Dave and Tim in service. They are helping totally make over my bike. To George who always asks me how im doing and if i need anything. To Kevin and ...
I had an exeptional experience. Great friendly staff. Dustin Makowiec gave me a tour, and explained a lot of the delarships operations. Walking in i was just looking for some christmas presents and Dustin did a great job of giving me a much more enjoyable experience. It was a relief NOT having someo...
Sometimes you just feel like you have known someone forever. This is Chuck Bell at Wolverine Harley Davidson. He is just like one of my buddies that even after years of not seeing them you pick up right where you left off. Chuck's enthusiasm and energy fill the room. He took great care of me and...
This is the closest dealership to Selfridge, and the only local dealership that doesn't offer a military discount. When you ask about a military discount they will tell you they have a Rewards program instead. The thing is, the other dealerships have a Rewards program to and offer a military discoun...
I called Wolverine one morning looking for a rear brake switch. Todd was very helpful on the phone. The brake switch was in stock. It happened that Todd was at the parts counter when I picked it up. He described all the steps for changing the switch, as well as offering helpful tips. You don't get t...
I do most of my HD shopping at Wolverine. The large selection and friendly people make the difference for me. Wolverine is further than three other HD dealers from my house. Yet, I make the ride/drive out there on the regular to pick up the latest gear or other needed parts.
Was there last week and the staff was courteous as always.everyone there was helpful and knowledgeable. Always have had a good experience anytime we have been there. Would go out of my way to go there. Keep up the good work.
This was my first Harley buying experience, It was fantastic. Chuck Bell was my salesman, He really knows his stuff. He made everything so easy and enjoyable. If and when I have any friends or family looking to buy a bike, I will make sure that they see him for any of their needs. Thanks again Chuck...
I use to buy over the internet but with their new rewards card I get a Discount and a rewards program which is twice the amount of your a retired military. Now I buy new parts cheaper than used and I think that's terrific.
"Cheri is the absolute best riding academy instructor ever. For me, coming into the class with literally no riding experience what so ever. Not even having any experience driving a stick shift vehicle, Cheri made the course easy to comprehend on a basic level. She let me know when we were doing some...
Anybody looking to have the best experience when buying a Harley go to Michigan Wolverine, the whole staff is just incredibly nice and welcoming, and I just love the motorcycle 2019 1200 fort eight just so excited, go see Danimal he ll take care of you, so glad to be in the Hd family! See you on the...
While trying to find parts for my 1975 sx 175 parts went a far as calling Milwaukee to get cross references on a part number. To me that is customer service at its finest. For the record he was Successful. Every time I go to Wolverine all employees are very inviting and will to help.
Great customer service!! Would highly recommend. John was great since day 1 and answered all my questions even after hours.OUTSTANDING CUSTOMER SERVICE..Finance manager was also very polite and helpful. Matt in service went above and beyond to answer my questions. Will only do business here from now...
What a great experience the staff was awsome and ace didn't stop till the deal was done, let alone he went above and beyond, the whole staff here is awsome and took the time to talk with me, there is no other place to go to buy a harley then wolverine harley Davidson
My 2014 ultra had a bad water pump and my friend 2007 softail had developed a new noise so we dropped in from our trip around the Great Lakes. Wow - we both now know why they have over 1,000 reviews and most all 5 stars. I am from PHX AZ and my buddy from Naples FL. We were blown away in the firs...
Had a great experience buying my bike. Eric J. wasmy salesman and I had alot of questions. He was very helpful and knowledgeable in answering them. The entire staff that helped my wife and I were great!!! Eric, Mario, Jerry, and Matt thank you for such a great experience!!!
Had a LOT of questions about riding academy. They answered all of them quickly, directly, and completely! Will be attending class in April! Can't Wait! Thanks for your help Cheri!
Wolverine HD staff go above and beyond. Go see Danimal if your looking for a bike. I just purchased my first Harley and I couldn t have asked for a better experience.
Amazing service everywhere in the store. Parts dept. had knowledge staff and knew the correct parts for my husbands and my motorcycles. If I was going to buy something that I would need extra parts for they would tell me what I needed and why. There was no pushy sales people. The clothing sales peop...
Picked up my 2016 Ultra Limited this week and I want to thank Dan (Danimal), Patrick, Matt, and Dustin for making it a great experience. The service was fantastic, Danimal did a great job putting the deal together and Dustin filled in to deliver the bike early. I would recommend these guy's to anyo...
I recently purchased a bike from Ace at Wolverine. He was very helpful and accommodating. He made what normally seems like a arduous process, simple and enjoyable. Wolverine had everything I needed on hand and the customer service from the rest of the staff was also friendly. Today, five days af...
"Every time I walk into Wolverine, it is always a great experience and welcomed by everybody. I am always impressed by the way that the whole staff bends over backwards to find what I need for my latest Harley and apparel for myself. Every staff member that I picked out deserves particular mention f...
What a great experience at the rider training academy. Cheri and Steve were great coaches and I had a good time. The whole Wolverine team were friendly and helpful. Lots of beautiful bikes
"I've been eyeing a very cool full face helmet that you recently added to your selection. Phil Novak is so knowledgeable about Harley Davidson riding gear and assisted me with my purchase. He emphasized how important fit is when buying safety equipment such as a riding helmet. Not only is it beautif...
I ve been searching for a new bike since October, but was never certain what I wanted. John took the time to show me many bikes and explain all the options. He never put the hard sell on me and let me come to my own decision. His help and experience was absolutely amazing. He helped me choose a grea...
Every experience here is awesome! Recently I came in with my sister and brother-in-law to purchase their first bike! We have always worked with Chuck but Dan was awesome! Took the time to test ride different bikes with us and we found the bike! Very knowledgeable and knew what my brother-in-law was ...
A great experience with my salesman Dan and the rest of the staff at Wolverine. They really made me feel welcomed into the Harley Davidson community. Dan was very accommodating and worked with me, definitely the best experience out of any automotive dealer
Just bought my first Harley with Jordan Tranchida here at Wolverine Harley-Davidson! Experience was nothing but wonderful. He was just as happy for me as I was when I signed those papers. Staff here was incredibly friendly. I always appreciate good customer service and honesty in a salesman. Thanks ...
I am new to the Harley community. So very excited about owning my very 1st one. So I call the customize and order a few parts for the bike. I talk to Lowell and he was great. Not just placing a parts order but also told me the other parts I needed to replace those parts and save me time and money on...
a. I have dealt with Wolverine Harley for several years now and have always been very impressed with the way they show respect to present customers and new customers just joining the biking world of enjoyment. With the Motorcycle Business being very competitive between the Harley Dealers and the ot...
First time H-D buyer, awesome experience start to finish. Great service and great staff. Never once was I made to feel pushed or coerced into extras or add-ons I didn't want and the ones I did want were at a great value. This is how all vehicle dealerships should operate. Thank you again Danimal an...
Marsha has been a great salesperson and person! Very patient and attentive to a customers needs through and through. Her fun and caring attitude is a pleasure while her assistance is outstanding. We shop at least a few times a month. And whether we buy one thing or many things her unconditional resp...
WOLVERINE HARLEY-DAVIDSON is truly a rose in a field of weeds as far as competition goes as well as a First Class 5-Star business when it comes to professionalism, customer satisfaction and customer service. Both me, my wife and her friend were treated like family immediately upon our arrival. Sales...
Every time I walk in to the Showroom, Chuck helps me find what I am looking for and then goes the extra mile to show me something that may be of interest to me. All in all - the entire Wolverine Staff makes me feel right at home and I am very loyal to Wolverine because of the interest and time they ...
a. Carla was thorough and her email clearly bulleted needed items for New Rider Class coming up next month. Her email prepared me for visiting my local HD store to purchase the mandatory safety gear that I don't have.
Ace was great. Zero sales pressure. Upfront about every. I came in wanting to buy a a particular model bike. After a test ride Ace helped me pick out a bike that was more me and a better fit. I love my new bike.
The riding school is GREAT! I learned so much. The instructors were friendly, professional, & very helpful. I recommend this school to each & every NEW rider. Thank you guys so much. I plan to enroll in the advanced class in the future. PEACE!
"They do not call Chuck the dream maker for no reason. Buying my very own Harley Davison has been a dream of mine since I was A little girl! Chuck was amazing at getting me on the bike that I wanted!! Scott and Chuck worked with me to make sure I was making the right decision on which bike I was goi...
Jeff was amazing!! I was treated with such respect and attention to detail was awesome! He made me feel right at home and really listened to what I was looking for!!
Bought my bike at Wolverine. My 5th bike, but my first Harley: a 2013 Superglide Custom, 110th edition. The Team at Wolverine took great care of me, during and after the sale. Special Thanks here to Mario. Very friendly and competent staff! When ever I would decide to by another bike, this would be ...
Bought my first Harley this past Saturday at Wolverine and I have to say I couldn't have been happier with the experience! Chuck and the whole sales staff were excellent and despite it being VERY busy, they always made sure they let me know they were working on my purchase!