I visited William and Son for the first time in December to do some Christmas shopping. Firstly I d like to comment on how immaculate the store looks and the great atmosphere I received as soon as I walked through the door. The service was outstanding, I bought numerous gifts from different departme...
Loved my experience in this luxury store. Beautiful boutique with the most fantastic products. And the staff are incredibly friendly and helpful. I had my engagement ring made there. They made it completely bespoke for me. I got to choose my own diamond, the designer designed a completely new ring f...
I approached Clemence in the jewellery department with an idea for a Christmas present and she took me through the whole process from ideas to materials to fittings wonderfully and was always there to answer my questions when asked. The ring turned out perfectly. Thanks.
Today I visited this establishment and was met by a most,rude and hostile shop assistant. He demonstrated a blatant disregard of common courtesy and a shocking lack of customer service. I have my own Company and have been dealing with both members of the public , celebrities and members of the Royal...
Luxury retail at its worst. Watch sales man unmotivated with an absolute negative mental state. Every single information coming from that voice was negative and not welcoming. To much trouble to ask for a price - had to find a price list. He was so arrogant that I had to ask "are you the owner of th...
Excellent experience, wonderful and diverse range of upmarket merchandise. Spoke at length with Ian Andrews in the gun room, Nanako Nakamura on jewellery and silver and a full tour of the first floor with Ashley Thomas.
Great selection of boutique items at numerous price points. Beautiful guns bo...