What a bad experience!
Their top seller, Philippe D, (that is how he introduced himself) unfortunately only sells many small talks ...
Responding to emails and delivering a complete quotation appears to be too difficult. It is a shame that such people can damage the good name of a company.
A hugely disappointing experience.
For me, building equals trust. My experience at Willems Veranda's is different. X.P. in particular has said and promised a lot and that turned out to be incorrect later on.
In the end I was able to buy off my contract at 2500 or start a lawsuit to terminate t...
relied on them. Upon final signing, the representative (who was only once on time for the 3 appointments we had with him, the other times we had to wait for him for almost 45 minutes each time) supposedly called us to grant us a discount that a previous customer would have received, but because that...
They don't have many ways. they come with their mobile home for the price and they throw their PMD just in the parking lot. Clean
Big bet, we ordered a veranda. The seller had told us that we would have our veranda within six months. In the end, we had to wait 1.5 years for it. In terms of communication, it is also worth a big 0, for measurements agreements made that they would come by. 3 times agreed 3 times no one seen. My h...
A company that is far too procedural and not customer-oriented, we feel that they have a monopoly. They are clearing themselves of a lot of things behind their endless clauses in the contract.
When our veranda was delivered, the glass of the dome was broken in and we end up with a plexiglass as a b...
Very happy with the work, my veranda is perfect, thank you to the team of very professional work
I allow myself to inform certain people who are eager to call willlems.donc following all the problems I had with them, I was again contacted by their service, following the negative opinion that I have put, and this in order to withdraw my opinion, I have the right to several phone calls, but no qu...
1. 21.04.2017: We had to make an appointment in the showroom in St.-Martens-Latem. So we had no reference points there where the veranda wanted to be exactly in our garden. We were also overwhelmed by all kinds of discounts and it was suggested to us that it was easy to get permission for the verand...
Simply catastrophic !!!
When assembling the verand, the seal (epdm) was not placed correctly.
Result, after several unanswered emails, an after-sales service team comes and sticks a horizontal silicone seal on the terrace tiling!
We directly report our dissatisfaction and again, after several una...
Well-groomed and solid finish. The porch fits nicely with our house.
Team of professionals and specialists in the construction of porches, garden houses, house extensions.
After leaving this negative evaluation, I received threats from legal proceedings if this assessment was not withdrawn. I do not give in to these intimidations.
Be careful, so many other reviewers may have been scared.
The overall rating probably overstates the real customer reviews.
For my...
Agreements made orally are not complied with or are suddenly technically unfeasible.
Glad I didn't put my signature.
My feeling was not good when I visited the showroom.
Very bad!! He does not respond to his emails after you have paid an advance !! I am very angry with him, we are going to the police to report it !!