Wellmark

This is a beautiful, still newish building in down...

This is a beautiful, still newish building in downtown Des Moines! Definitely worth stopping by, and I'm sure it's a decent place to work at as well.

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Great place to work

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Really great place to work!

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I want to give a big shout-out to Garret at Wellma...

I want to give a big shout-out to Garret at Wellmark! I was having trouble navigating the Wellmark website and Garret answered my call for help. I needed to complete my transaction today, to pay for my mother's insurance. The steps to set up the necessary account, userid and password for her, but...

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Secure building, must be invited for business to a...

Secure building, must be invited for business to access the building.

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I got stuck under Wellmark with a new employer and...

I got stuck under Wellmark with a new employer and thus far, every experience has been terrible. Two claims were filed wrong; they should have been preventative care visits that are covered once per year but I was charged on both. Called in in January to resolve this after receiving a bill - they st...

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This Looks Wonderful Tonight

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Work here. Absolutely love this place; it's not a ...

Work here. Absolutely love this place; it's not a job, it's a career and they ready do take care of their people. Both employees and their customers.

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They have a quick reaction to deny a claim first a...

They have a quick reaction to deny a claim first and let the consumer fight for what should be paid out.

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Scammers. Out dated info on web site.Corporate sku...

Scammers. Out dated info on web site.Corporate skulduggery at its best.
Rude, rude, rude.....customer service.
Entire operation corporate monopoly.
About me 22 plus year healthy silver individual policy holder, premiums out of control! NOT WORTH IT.

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Good place and nice staff

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It's an institution.

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Nice building and friendly staff. Security is kind...

Nice building and friendly staff. Security is kinda bunk though

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Offices are close on the weekend so you can t cont...

Offices are close on the weekend so you can t contact any body and their app doesn t work, makes it pointless to have it. Why wouldn t they fix the app if there is no other way to get information. Terrible customer service.

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There is no way to file a claim electronically. I ...

There is no way to file a claim electronically. I might as well send it over on a dinosaur.

Poor communication.

They are only open during the day (news flash Wellmark, some of us work during the day and cannot spend an hour calling you on the phone).

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Very disappointed with service. I have a new canc...

Very disappointed with service. I have a new cancer diagnoses and had to cancel my scheduled scans because Wellmark needs 15 days to approve the scans. I have been a nurse for 30 years and hope I have never made my patients feel as helpless and mistreated as Wellmark has.

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One of the most beautiful building, and the insura...

One of the most beautiful building, and the insurance as well. I worked here for 2 years and the employees were amazing

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Good place to work!

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My review is of this particular Wellmark location ...

My review is of this particular Wellmark location from the perspective of a contractor, not a review of Wellmark in general or an isolated customer service experience.

This is a very secure facility, and every time I have to work with them it is always a great experience. Staff are friendly and e...

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Expensive but decent healthcare

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I have been working with BCBS of Iowa on a claim f...

I have been working with BCBS of Iowa on a claim from DECEMBER 2017!!! They are blaming the provider and the provider is blaming them. I just want the claim handled and any monies refunded I have paid the provider. As a prior claims processor for an insurance agency, this is UNACCEPTABLE!! I am now...

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Most overpriced Insurance for elderly available an...

Most overpriced Insurance for elderly available and please remove my name from your telemarketing lists.

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Just spent the last 17 months with multiple health...

Just spent the last 17 months with multiple health issues including cancer and never had a single issue with getting the bills paid. Anytime I had a question they went out of their way to help me.

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I always know they got my back when my health deci...

I always know they got my back when my health decides to go out of wack.

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Do not do business with this company, in a group t...

Do not do business with this company, in a group through your employer or in any way. Having been a BC/BS customer from birth and Welmark customer from 1985 -2013 It is shocking to see how corrupt this company has become in an effort to help the far right wing corporate criminals with an assist in f...

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Very very disappointed. I recently just spent almo...

Very very disappointed. I recently just spent almost $7,000 on a surgery. Met my deductible and out of pocket max. I ve gone to physical therapy and have done everything asked. Now I ve been ordered to get a custom brace that fits my knee for when I get back into sports. HOWEVER, since I am not over...

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WARNING TO ALL. WARNING TO ALL. WARNING TO ALL. WA...

WARNING TO ALL. WARNING TO ALL. WARNING TO ALL. WARNING TO ALL. Recently I had to go on disability. I payed every Doctor and Hospital bill I had. At least I thought. My local Hospital said I had a bill for over 5000 dollars. As I looked into it I found out it was for ...

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