Walser Mazda

4.7 · 918 reviews
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Chad Peterson
Reviews 1
2020-10-28 12:21

Horrible, horrible experience. Went in and test dr...

Horrible, horrible experience. Went in and test drove a new car. Talked through everything with the salesman, his team leader. Made sure we could use our own financing and still get the same price. Went home. Came back to buy the car later with the financing we got. Price changed because of it. They...

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Chase Florek
Reviews 1
2020-10-28 05:30

Recently went to this location to take a look at a...

Recently went to this location to take a look at a new vehicle. I had the pleasure of working with Johnny Sutherland and he was one of the most nice and easiest salesman I ve ever worked with. He kept everything so simple and had me out the door with a new vehicle in no time! Highly recommend anyone...

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Scott Pridgen
Reviews 1
2020-10-28 02:38

Bought two more Mazda s last night. Place had cust...

Bought two more Mazda s last night. Place had customers everywhere. First class service from everyone.
Patrick Boyle was great as always.

2006 Mazdaspeed 6
2007 CX7
2012 Mazda 3
2017 Mazda 6 GT
2018 Mazda 3
2021 Mazda 6 Signature

Service department always takes good care of us too.

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Laurie Groff
Reviews 1
2020-10-27 20:15

Thanks to Kirsten, my experience in finding a new ...

Thanks to Kirsten, my experience in finding a new vehicle that fit my needs was very enjoyable. She was thorough and explained everything to me in detail. Answered all my questions and got me into a vehicle that I absolutely love driving!! I would recommend Walser Mazda and Kirsten Butala to anybody...

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Katie Reid
Reviews 1
2020-10-27 08:20

This is the third car we've purchased from Walser ...

This is the third car we've purchased from Walser Mazda in Burnsville and we are always impressed! Buying a car can be stressful but the staff at Mazda make the experience great! Aldo Garibay was informative and went above and beyond for us. We are so happy with our new car and we will definitely c...

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Sarah Marsnik
Reviews 1
2020-10-27 08:09

Had an amazing experience at this dealership. I ab...

Had an amazing experience at this dealership. I absolutely love my new car and Alex Meyhoefer was fabulous. Extremely knowledgeable, personable and patient with all our questions and concerns. Stop in and see him if you need anything! Highly recommend Walser Mazda in Burnsville!

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Conor Budge
Reviews 1
2020-10-24 23:17

Selection was good, and the sales person was frien...

Selection was good, and the sales person was friendly and helpful. Until the part where they try and add on all the 'extras' for the car rust protection, dealer insurance; then he became almost confrontational with my wife and I when I said we did not want the extras. We felt very uncomfortable, and...

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Kate Vanderbie
Reviews 1
2020-10-24 20:49

I was apprehensive about leasing a new car. Ive ne...

I was apprehensive about leasing a new car. Ive never leased before and had a lot of questions. Scott and Matt were so wonderful! They worked with my budget and made the whole experience stress free. I will definitely be going back in the future. I highly recommend Walser Mazda!!!

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Darrin Rothers
Reviews 1
2020-10-24 15:26

I experienced mechanical issues with my used car ...

I experienced mechanical issues with my used car purchase. Through negotiations with the dealership they agreed to fix these issues or buy the car back. Kudos for stepping up and doing the right thing and providing a loaner during this process.

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Laura Sherman
Reviews 1
2020-10-24 12:33

I had an enjoyable experience leasing my CX-5 at W...

I had an enjoyable experience leasing my CX-5 at Walser Mazda. Everyone was friendly & knowledgeable. Aldo Garibay, my sales agent, took the time to go over the cars features with me before driving off the lot, he answered all of my questions, and I felt very comfortable taking ownership and drivi...

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Amanda Allen
Reviews 1
2020-10-24 03:20

My husband and I just bought a 2015 Mazda CX9 afte...

My husband and I just bought a 2015 Mazda CX9 after a traumatizing car accident. We weren't really ready to buy a new car yet so we were very unsure of what exactly we wanted and went back and forth a lot on new vs used and different styles. Kirsten Butala helped us every step of the way and was hon...

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Greg Cousins
Reviews 1
2020-10-23 20:18

My son and I were looking for a used Mazda 3 hatch...

My son and I were looking for a used Mazda 3 hatchback for his first car. Samantha was the only sales person from the dealerships that we visited that actually kept looking for a vehicle for us. She stayed in touch the whole time we were looking giving us cars to look at. We ended up finding one ...

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Taylor Kappenman
Reviews 1
2020-10-23 02:40

I had an awesome experience Walser Mazda this week...

I had an awesome experience Walser Mazda this week! Joseph Juniper was the salesman helping me and he was great! I talked to him over the phone prior to my visit and he had the vehicles I was interested in pulled up to the front when I got to the store. Joe explained all of the details and features ...

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Jacki Vaughan
Reviews 1
2020-10-22 03:04

Best car buying experience I've ever had! Brian Co...

Best car buying experience I've ever had! Brian Collins made everything extremely easy from the minute we walked in the door. He found us the perfect car with everything we wanted, at the right price. Great prices up front, no negotiating, which equals no stress!
Thank you so much Brian!!!

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Thomas Kerber
Reviews 1
2020-10-20 20:55

This dealership had me sold within minutes. If you...

This dealership had me sold within minutes. If you're planning to buy a car from here I strongly encourage you to work with Mick Erickson. An absolutely great guy who puts you at ease and makes you feel comfortable. Something that Mick didn't do that every other car salesman had done before him was ...

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Hugo Gonzalez
Reviews 1
2020-10-20 04:39

Terrible service. Failed to disclose oil leaking i...

Terrible service. Failed to disclose oil leaking into engine after two diagnosis there. Chad service manager never called back after 3 attempts to reach him. Went to the location and was discriminated against and treated very rudely by Chad. Asked for his manager business card and he wouldn't not p...

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Mike Joseph
Reviews 1
2020-10-20 04:02

Great experience with Jennifer and Brett. I bough...

Great experience with Jennifer and Brett. I bought a CX5 from Jennifer in August- she was great to work with- very knowledgeable, no pressure, and very pleasant. there was an issue getting the car to pair w/ my phone and Brett (GM) worked with Mazda to resolve the issue. He made sure to keep me i...

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Amber Crowley
Reviews 1
2020-10-19 19:20

Had a stress- free and efficient car buying experi...

Had a stress- free and efficient car buying experience! Stephen was thorough and helpful in every step of the way! I recommend Stephen and Walzer Mazda all the way! I have purchased several cars through other dealers in the area, this by far was my best experience. I was upgrading my 2015 Mazda 3 t...

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Neal Nehring
Reviews 1
2020-10-19 02:51

I d like to take a moment to bring to your attenti...

I d like to take a moment to bring to your attention what I found to be exceptional customer service by a few of your staff. First off, I purchased a used Mazda from Brian Collins last week. I found his no pressure method in dealing with me refreshing, and it is the single most reason I came bac...

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Mario Tristain
Reviews 1
2020-10-18 11:54

I always go to Walser when I need a new car. They ...

I always go to Walser when I need a new car. They have the best customer service, no pressure sales people and a good car selection. I am a Mazda fan so Walser Mazda was my choice. Daniel Koukal did an excellent job helping me find the right car, getting the necessary financing, and selecting the ...

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Patricia Landerholm
Reviews 1
2020-10-18 00:16

Six and a half years ago my husband purchased a Ma...

Six and a half years ago my husband purchased a Mazda 3 thru Scott Myers. A few weeks ago we returned, delighted to find that Scott was still there and now I'm a Mazda owner! He's easy to work with, knows his products and actually made buying a car fun. Scott has a great sense of humor and listen...

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Luis Perez
Reviews 1
2020-10-17 23:09

Pleasant and knowledgeable staff. No pressure and...

Pleasant and knowledgeable staff. No pressure and laid back attitude. Joe Juniper and Alex Meyhofer made for a great team that helped make our decision that much easier! Thank you Guys for a fun and pressureless experience. I love my new Mazda 6 signature and that Soul Red with the Chestnut inte...

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Annalise Colton
Reviews 1
2020-10-17 03:01

Alex Grasdalen provided extensive knowledge of the...

Alex Grasdalen provided extensive knowledge of the products and quality service. He listened to exactly what I was looking for and was able to point me in the direction of car that met all my expectations. Alex was great about answering all my questions and following up to ensure the car was still m...

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Teena English
Reviews 1
2020-10-16 06:50

First off, I hate salespeople...HOWEVER Iryna Math...

First off, I hate salespeople...HOWEVER Iryna Matheis was nothing of the typical sorts. She was just herself, didn t pressure me to purchase, was patient while I thought through my decision making and the best part was that she owned the same vehicle I was purchasing. I walked away with a 2016 Certi...

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Brennon Kampsen
Reviews 1
2020-10-15 09:36

I normally don't even leave reviews but I just wan...

I normally don't even leave reviews but I just wanted to throw out there that my buying experience could've been better. These guys did not even ask me if I wanted a guarantor for my loan, nor did they ask me how long I wanted the length of my loan or go over the amortization of the loan. There are ...

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Jon L
Reviews 1
2020-10-15 03:02

I purchased a pre-owned vehicle and had a negative...

I purchased a pre-owned vehicle and had a negative experience in terms of the follow up customer service. After the purchase, it was very difficult to connect with the sales team to discuss concerns with my vehicle. I scheduled a service under warranty that was a week away, and they canceled the da...

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Glenda Robicheau
Reviews 1
2020-10-15 02:11

My car was considered a total loss after being rea...

My car was considered a total loss after being reared ended... I was dreading shopping for a new car. Nate W. was AWESOME and PATIENT while I tried to figure out what car I wanted. Thank you Nate and the whole team at Walser for making it a smooth and painless experience!

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Erica Boyles
Reviews 1
2020-10-15 01:00

Had a great experience at Walser Mazda -- I worked...

Had a great experience at Walser Mazda -- I worked with Joshua Zuverink and he was great at explaining the process as we went along. I traded in my old SUV for a beautiful CX-5 and couldn't be happier! He answered all my questions and I felt at ease and informed.

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Sara Schaefer
Reviews 1
2020-10-14 23:13

I had a great experience buying a used Mazda from ...

I had a great experience buying a used Mazda from Jack Michaelson at Walser Mazda of Burnsville. He was super friendly, no pressure, and he even took the time to send me a video of the interior and exterior of one the vehicles I was interested it. Thanks Jack! I love my new CX-5!

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Jesse Schmieg
Reviews 1
2020-10-14 03:34

I purchased a Mazda CX-5 over the weekend. The exp...

I purchased a Mazda CX-5 over the weekend. The experience was great! The salesman helping me, Scott Myers, and the rest of the staff were very helpful and made the process easy and enjoyable. Scott was professional and informative during the test drive and the purchasing process. Other staff were pa...

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Alex Grasdalen
Reviews 1
2020-10-13 20:09

Always fantastic service, i was in in and out in 1...

Always fantastic service, i was in in and out in 10 minutes with a new car! Alex Meyhoefer made it painless on this car purchase. I have also worked with Dan Koukal and they are both the best!

I have bought over ten cars from Walser Burnsville Mazda and the service is the best in the Twin Cites!...

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E Rosenberger
Reviews 1
2020-10-13 03:55

I have always been a bit nervous about purchasing ...

I have always been a bit nervous about purchasing a car from a dealership, but my experience at Walser Mazda was so incredible. Dana Schimke was extremely helpful, being very knowledgeable about the all makes and models on the lot and showing good intuition about my potential options. Dana was respe...

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Rachelle Kallevig
Reviews 1
2020-10-12 09:36

I am beyond excited! I went to Mazda last Friday j...

I am beyond excited! I went to Mazda last Friday just to see if I would like the Mazda CX5 or CX9 and of course fell in love with both. Was greeted by Aldo Garibay right when got their with great customer service! He was great at answering all my questions and showing me EVERYTHING I asked for whic...

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Blane Beebe
Reviews 1
2020-10-12 07:40

I was very impressed by how much the sales process...

I was very impressed by how much the sales process has been streamlined. It took less than an hour from start to finish. I wasn t taken to a manager s office and pressured to buy a warranty, and my salesman was the only person I had to deal with. I felt I got a great price and the extended warranty ...

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Ryan Dixon
Reviews 1
2020-10-12 06:05

Had a great experience here. Buying a new vehicle ...

Had a great experience here. Buying a new vehicle was easy and stress free. The sales staff was attentive and their approach was streamlined. If you are interested in buying a Mazda I would suggest going to this dealership. Ask for Patrick Boyle, he did a great job with the process!

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Roger Deeb
Reviews 1
2020-10-10 20:50

I just got into a new vehicle with the help of Joh...

I just got into a new vehicle with the help of Johannah Lear and Matt Cardenas. The experience was fantastic. Both made the experience getting into a new lease quick and easy. Johannah is friendly, knowledgeable and a pleasure to work with. She took care of everything once I picked out the vehicle I...

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Mary Bryson
Reviews 1
2020-10-10 16:09

Just wanted to praise Scott Meyers for helping me ...

Just wanted to praise Scott Meyers for helping me with the purchase of my 2016 Mazda CX-5. He is a great salesperson; friendly, respectful and professional. I am very happy with my new car and so glad that I came to Burnsville Mazda.

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Dar O
Reviews 1
2020-10-10 13:02

I had a great experience with my recent purchase. ...

I had a great experience with my recent purchase. Alina was Awesome!! Matt was great at explaining the VSC warranty which of course I had to get for my vehicle. Alina and Matt were both professional and it was a painless process. They were able to help me get the right car for the budget I was aimi...

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todd spaeth
Reviews 1
2020-10-09 09:38

My wife and I want to thank Walser Mazda for the m...

My wife and I want to thank Walser Mazda for the most relax car buying experience we have ever had. Right from the moment we walked through the front door. Aldo Garibay opened the door for us and then helped us decide between the CX-3 and the CX-5, he patiently let us take multiple test drives until...

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Ia Vue
Reviews 1
2020-10-08 11:24

I had a great experience buying my new car from th...

I had a great experience buying my new car from this dealership! I worked with Devon Taft on my first visit here and Aldo Garibay on my second visit. Both salesmen were very friendly and knowledgable about the car I was buying. They answered all the questions I had and it was great working with them...

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Sam Pitka
Reviews 1
2020-10-08 05:22

My experience with the staff at Walser Mazda was t...

My experience with the staff at Walser Mazda was top notch. Working with Cedric throughout the buying process was fantastic. Professional, knowledgeable, helpful, I couldn't have asked for a better salesman to help me with my car by process. If there was a more patient and friendly salesman out ther...

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Alexandra E.
Reviews 1
2020-10-07 19:04

The customer service at the service shop was great...

The customer service at the service shop was great! would give that a 5/5...so welcoming, helpful and easy to deal with! But when I got my car back, my glove box was on the ground and scattered everywhere and my center console aux cable was ripped from the port. (no reason at all for them to be in t...

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Molly Sparrow
Reviews 1
2020-10-07 09:33

This was the best dealership that I went to while ...

This was the best dealership that I went to while looking to purchase a car. My salesman Jack Michaelson was friendly, easy-going, and informative. The purchasing process itself was very simple, and I felt welcomed and respected throughout.

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Stephanie Messenger
Reviews 1
2020-10-07 09:00

Last Thursday my husband and I purchased a 2015 Ma...

Last Thursday my husband and I purchased a 2015 Mazda 3 Grand Touring w/ tech package. Our salesperson Mandy Allen was great. She didn't make us feel pressured to purchase anything, showed us a few different models and explained what was great about each one. We absolutely love the car and the entir...

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Charmomder 7
Reviews 1
2020-10-06 13:39

I went in to look at a 2016 CX5. Of three salesmen...

I went in to look at a 2016 CX5. Of three salesmen sitting at a table Jacob Rothers jumped right up to help me. He was so pleasant to deal with and NO pressure at all. He answered the many questions I had without any feeling that I might be wasting his time if I didn't buy the car. He didn't pressu...

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Luis Madrid
Reviews 1
2020-10-06 12:12

I just bought a new Mazda3 and I love it! The cust...

I just bought a new Mazda3 and I love it! The customer service was amazing! Thank you Aldo for the pressure free and patient you had with me - I sincerely appreciate it. Anyone who wants to consider to buy a car should go to Aldo. He's genuinely kind and care about what you need/looking for. I real...

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Tom Baas
Reviews 1
2020-10-05 14:48

I purchased a used vehicle from Walser Mazda on No...

I purchased a used vehicle from Walser Mazda on November 25, 2015. I drove down to the lot to look specifically at a vehicle I had seen online. When I got to the dealership, I was looking at the car and Dana Schimke came out to ask if I had any questions or wanted to test drive the car. I test dr...

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Charlene Curtis
Reviews 1
2020-10-04 20:20

I just bought a 2018 Mazda CX-5, and had an excell...

I just bought a 2018 Mazda CX-5, and had an excellent experience. I was shopping all day so I ended up making 2 stops at Walser Mazda to ensure I liked my choice. In the morning, I worked with Joe Juniper, and in the evening I worked with Jacob Rothers. Both of them were extremely knowledgeable and ...

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Josh Weber
Reviews 1
2020-10-03 11:17

Alex K was my salesman and helped me get a fair, n...

Alex K was my salesman and helped me get a fair, no-haggle price on my 2019 Mazda CX-5 Signature Diesel, which was exactly what I was looking for, and gave me a fair price on my trade-in. He and Walser made the process quick and easy, as we were able to do most of the paperwork virtually and ahead o...

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Danielle Scott
Reviews 1
2020-10-03 07:42

Walser should be everyones first consideration whe...

Walser should be everyones first consideration when buying a newer vehicle!!! Stephen was a very big help and well informed on his knowledge of vehicles. Russ the GM, has helped us in the past at the Hopkins location and always has best interest for any buyer and saving them money during the finan...

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Sol A
Reviews 1
2020-10-03 07:26

I bought a car from this dealer and at the time of...

I bought a car from this dealer and at the time of the transaction, I was shown a clean Carfax report. Months later, I discovered that there was accident history on the vehicles Carfax report.

When I initially contacted the dealer, a manager named Jesse was apologetic but insisted that they could...

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HJ Kline
Reviews 1
2020-10-02 02:40

Recently I had an opportunity to do a lease upgrad...

Recently I had an opportunity to do a lease upgrade through Walser Burnsville. The lease manager reached out to me and was very helpful and quick to respond to all questions. I then went to the dealer at the Burnsville location to test drive a vehicle. Stephen Flemal greeted me and was the most c...

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Timothy Kulink
Reviews 1
2020-10-01 09:02

Great no pressure experience, we went to Walser Ma...

Great no pressure experience, we went to Walser Mazda to look at CX5(s) and CX9(s). Nicole Corradini was was very helpful in showing us all the different models and options available. She found exactly the CX9 we were looking for. The sales team was very nice and helpful, Very happy with the car.

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Craig Vogl
Reviews 1
2020-09-28 20:24

My wife and I bought a new Mazda 3 there and Ethan...

My wife and I bought a new Mazda 3 there and Ethan and the sales team were great to work with. I started shopping a few months before making the purchase and I never felt pressured to buy. We bought when the time was right and they made the process easy and they took the time to answer all my ques...

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Dantes Rash
Reviews 1
2020-09-28 19:59

I was in Walser Mazda this morning and my Son Aldo...

I was in Walser Mazda this morning and my Son Aldo, was there helping me buy a new car. I was so excited and happy also my son has amazing Customer Service and Great Sales Services too. I will recommend everyone to come and buy a car here at Walser Mazda.

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Anagha More
Reviews 1
2020-09-28 09:56

I was looking to but a new mazda cx30 select packa...

I was looking to but a new mazda cx30 select package and I was tight on budget. I looked around at several mazda s around but all said a select package cannot be sold for the price mazda walser quoted me. Daniel helped a lot and found the exact car I wanted with a price that was what I needed. He ga...

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