I know USF is a wholesale lender so they can offer rates well below other companies out there. If you are looking for an extremely good interest rate whether you are refinancing or purchasing a new home, this company will take care of you (VA, FHA, or Conventional). I think a lot of the reviews on...
My experience has been TERRIBLE!! The loan was completed in mid December and I was instructed to pay the January payment to USFC. I did as instructed, and my check cleared my bank on 7 Jan 2016. I was then advised that LenderLive would be servicing my loan and was given information for this company...
I had a great experience with this company. I'm looking forward to using them to buy my next house! Thank you.USF Wholesale. I'd recommend you to anyone.
Shame on you !!! Your servicing company Lender live is absolutely deplorable!!! As of today Feb18th we have not received our tax statement!! We have called daily and have been told a different story EVERY time!!! They are LIARS! We are looking to refinance JUST because of this company!!! People......
I just closed on a home a few days ago. House hunting was tense and stressful in the cut throat Atlanta market. However, my loan officer Jasmine Let singer definitely gave me piece of mind and excellent service. She answered my questions quickly and thoroughly. Also, a two week close gave me the edg...
Best mortgage refinancing experience! Shane Barker provided most professional and efficient service. He ensured the entire process was the easiest possible. Shane always promptly returned our calls and emails if we had any questions. He fully addressed all concerns and questions we had quickly. Shan...
We just used United Security Financial to refinance our home. Not only did we get the best interest rate but they were a pleasure to work with. They answered all my questions patiently and thoroughly. They kept me up to date on where we were in the process and what to expect next. I couldn't believ...
Alex Urban is a top-notch individual. He answered all of my questions, was readily available "WHENEVER" I needed him, and always had the answers. His professional demeanor and positive attitude were refreshing and made the experience absolutely painless...easiest refinance I've ever experienced. ...
It's official I'm a home owner! I owe a huge debt of gratitude to Erin Turner and Lynda Richards for not only taking care of everything through this process but also with putting up with me and my overly anxious personality. I was pre-approved for a specific type of loan and when it turned out that ...
We had the worst experience using this lender for the purchase of our home. The communication was terrible and they dropped the ball several times, causing our settlement date to get pushed back (which of course presented it's own set of problems). Then, after 4 hours at the settlement table, we nea...
Jasmine was very quick on closing on my home. She got all my paperwork in and on time. Will use again!
The whole mortgage process was completed in an expedient manner.
Emails, voice mails, texts were returned immediately
All questions answered and believe me I put Shane
Barker thru the ringer on this one
And......it has been the simplest , easiest process I have ever experienced out of 15 mortga...
Barry Fulk from United Security Financial was very professional and curteous with my mortgage refinancing. He answered all my questions and i felt very confident there would be no issues with anything. The refinancing was done in a very timely manner. I would highly recommend Barry Fulk from United ...
Damion and his team were extremely helpful and were there for us what seemed like 24/7, they got us a great rate and into our house quicker than expected. I would highly recommend Damion Balog and plan on using his services again.
Jasmine letsinger was who I worked with she was very knowledgable and thoroughly explained the process to me. She also returned my calls promptly. Very good experience!
These people are freaking awesome professional and go the extra mile for their customers.
We had a very pleasant experience with United Security. Daniel Allen was very knowledgeable and had our paperwork ready to be signed in less than three weeks
Edit, they made things right with my clients. review changed to 5 star.
Stay far away from this company if you can. I m a Real Estate Agent who has had nothing but bad experiences with the company. The Loan Officer I work with has been trying to be very accommodating, but is stopped at every av...
Brandon Williams was very helpful in providing me the best rate possible, best scenario for me in paying off my credit card debts, getting me some cash back and without having a big change in my mortgage payments. I would recommend Brandon to any Veteran out there looking to buy a home, or refinanc...
When we bought our home in 2017, we got our loan directly through USF. Was the best rate at the time. Beat all other places by .15 percent. Then just over 2 years later we refinanced and brought our rate down even lower. Both processes were quick, easy and pleasant to work with those involved. I wil...
Worst mortgage company EVER!!! I have sold hundreds of house and this company kept my client out of his home for 2 months while they were trying to figure out the paper work. Once they finally did instead of funding and recording the next day they took 3 extra days because they would not send us a r...
Atlanta is a VERY competitive market right now, & with the help of my loan officer Jasmine Letsinger, we were able to cut through the process flawlessly. She was responsive throughout the entire process & made herself available any time you needed her. Did I mention a 2 week close? She is top notch.
WORST CUSTOMER SERICE EVER!!!!!!!! My loan was sold to United Sercurity Financial and no one in this company seems to know what they are doing. It's a Mickey Mouse operation. I've been waiting for months now for a tax return check that was over paid. I've called probably about 6x in the last month a...
It was easy and Pleasant to work with Shane . He made himself assessable at all time
I continue to have an excellent customer experience working with United Security Financial Mortgage Lending due to Outstanding, Professional, Caring support of Mr. Jonathan Edwin Miller.
DAN DID AN EXCEPTIONAL JOB OF HELPING REFINANCE MY HOME, HE WAS AVAILABLE TO ANSWER ALL MY QUESTIONS AT ANY TIME. HE EXPLAINED EVERY DETAIL OF THE PROCESS SO I COULD UNDERSTAND IT EASILY. THANKS FOR ALL YOUR HELP :)
My experience refinancing my house with this company was the best. Not only the company but was I really impressed working with Shane Barker. He's the kind of person that will assist and walk you through every step and will ensure everything is done correctly, worry free. I refinanced using my VA ...
Brandon WIlliams went the extra mile for me... We started a refi and then right before closing I wanted to change to another product. He took it in stride and worked with me to get the other product all the way to closing. He was there to answer questions and had no problem switching products for...
Shane Barker made my experience with refinancing our mortgage so incredibly easy. He was the best when it came to what was best for us. He was the one that brought it to our attention that it would be a good time to change from our ARM to a low rate mortgage. I felt like he was looking out for us. E...
Great mortgage company. this is my second time to refinance my home. did not have any problems. it took three weeks to do just finished the signing. also Daniel Allen was great to work with. He went over everything and answered all my questions.
junk is the best word for this company they do nothing for you you they hire scam artist to work your account and have your personal info that just screw things up i have contacted a lawyer filed cases, complaints they are a joke to the fullest extent worst company i have ever seen for sure lose pap...
Wish I could give 1/4 star (or less)... Very shady, unprofessional and impolite.
I would like to say thank you to Daniel Allen for his help in making our refinancing go smoothly. He was helpful, courteous and professional, all at the same time and that is a rare quality in todays world. Again thank you so much. I would recommend your company to anyone.
Worst experience ever. I highly recommend that every single person that reads this stays as far away from this Company no matter what it is that you are looking for. They take full advantage of their powers and will do everything they can to screw over their clients especially the ones that have c...
My preferred lender. They are the best. Just make sure you go with the right lender and you will be set up right
This was hopefully my last mortgage negotiation and the process was the best. Shane and I were in contact ever few days as he continually updated me to the progress and any requests for additional paperwork. It went so smooth I would almost consider refinancing again ( only kidding as my wife would ...
Excellent; I called to get a quote on a refinance. Within a week we made a decision to start the refinance process. Once it was started it was on auto-pilot. Each step along the way was completed on time and correctly. Closing was scheduled and all went as planned.
Thank you fUSF or your hard work ...
Michael Rutland Jr. was purely awesome. He made getting a mortgage seem effortless. He communicated with me throughout the process and when I sat down at the closing table, the attorney asked me how I found such an amazing loan officer. She said she had never seen a loan officer that good at his job...
Barry is a friendly, very capable broker. He is patient and courteous person.
He knows his facts and is quick to get them to the buyer. Never fear having him handle your loan or refi.
I recently refinanced my property with USF. The entire transaction was fast and easy. Thanks Derik Welch for being easy to work with and for staying on top of everything. I highly recommend this company!
USFC Is a great company to work with. I have used them in the past and recently with a refinance, and you couldn't ask for a more dedicated group to work with! Camn and Jasmine were super helpful, and went the extra mile to take care of us.
Will definitely use them for any future financing needs.
Great Job with refinancing my mortgage Shane !!! You are my go to guy if anyone wants a VA loan product.
Taylor was excellent to work with. He quickly responded to any questions or concerns I had and made sure to be available through the entire refinancing process. He was friendly and knew what he was talking about. I would recommend Taylor to a friend anytime.
The worst we have ever had to deal with. They have the worst attitudes and procrastinate on everything. HORRIBLE!!! Will never refer anybody to these people. It has been over 30 days for us and we still nothing done. Our contract ends next week. I am so fed up. I wonder how I could get a hold of a m...
USFC helped me tremendously with my mortgage loan and answered any questions I had in a timely manner, and also got the loan closed quickly! I recommend them to anyone who want something done quick.
Great people to work with especially Savannah and Daniel. They handled my last loan and I could not be more happy with their service. This is my second refi with USFC and I plan on using only this company for any future business. Savannah was the lady who handled the processing of my prior 2 loans, ...
Great folks to work with. Taylor Cowan was on top of this at each step in the process. Thanks!
Thanks Shane and to the team. I know there are some bad reviews, but you took care of me and took care of another mortgage company screw-up that would have cost me more money in the long run. You guys made the deadline you told me. Good customer service goes along away. Thank you.
My refinance went great, USF was awesome... There choice in switching from Dovenmuehle to LenderLive not so much. Just over a year ago they switched mortgage servicers and hasn't been the same as Dovenmuehle. Today I received a notice that my mortgage is going up $63.12 a month so they could get ...
I'm writing to commend Shane Barker for the outstanding job he and United Security Financial Corp in Murray, UT handled my refinance of a VA loan. The rates weren't the very best but the service was the greatest. Shane had a lot of competition in getting my nod to continue with the refi, because I...
Thank you to Barry Fulk for his help in streamlining the process to refinance my VA Loan at a much better rate. He was very receptive to (several) e-mail and telephone questions. I can't recommend him highly enough - thank you Barry!
Being a first time homeowner I wasn't sure what to expect! But from start to finish I was in my home in less then a month. They were amazing, professional and transparent. I couldn't of asked for a better experience.
It was a solid experience worth with United Security Financial. My agent, Jonathan Miller, kept his team on point and my process went just as he outlined. I'd recommend them for a refi for sure. Start to finish, I think it took around 20 days to complete the refi process. Very satisfied.
Our refinance process was fairly easy and uncomplicated. The mortgage specialist was very helpful and courteous and answered all of our questions diligently. I can definitely recommend them.
They really have the VA streamline process perfected. No complaints whatsoever. Great work.
Brandon was our loan officer who was knowledgeable about our loan and developed a plan to cut our interest rate and save us money on our monthly payment. He accomplished all this and cut the length of our loan by 18 months. Great service here!
Service is great, super easy to work with. We purchased and refinance with them.
Simple, straight forward, and informed. Dan gave me almost all the information with the very first call I placed to him. I think the biggest point he made was that the process takes time and not to be alarmed if I had heard anything for another week or two. That is how it panned out and I had little...
Jasmine & Linda were awesome. There was a very short time frame to get this done and they were able to finish "ON TIME". Any time there was a need or a question Jasmine was quick to respond. She keep me very informed through the whole process. I would recommend these guys to anyone!
Very professional and highly train agents that help in all customer needs. Jasmine is one of them and I was glad to work with her.
I have had a great experience with them each time and they held me refinance multiple times. I also didn't have to pay anything to do this, I would highly recommend them.
Best service! I've been working with Derik Welch and his team and they've been amazing in helping me with getting pre-approved. We haven't finished buying the house yet but if the work they have done so far is any indicator, I know we're in good hands! Keep up the good work!
Good experience. Shane Barker was great to work with. It took a little longer than expected, but that was due to me going on vacation and his vacation which was just a timing thing, but overall it was a great experience and I enjoyed working with Shane.
Jasmine Letsinger provided excellent service as a Mortgage Loan Officer to my husband and I. We never thought that we could purchase a home in less than thirty days. There was never a time that we called Jasmine and she didn't respond promptly. Her professionalism along with her caring spirit...
Terrible. They transfer the servicer of the loan back and forth constantly, and their auto-draft system botches things up once a quarter. When they transfer the loan servicer, which always seems to just be between some subsidiary company they actually own anyhow, it stops previous auto-draft program...
Very unhappy with the services; lack of communication; and the overall outcome. I will look elsewhere for help with the closing.
Great service, and they go the extra mile to really help you. Daniel Allen was very helpful to me personally leaving a meeting to smooth things over.
This company should be honored to have such an employee as Jonathan Miller. This representative has impeccable worth ethics his showmanship of caring for others is found no where.The knowledge and being so professional of his position shows he cares for the company he works for. I was so fortunate t...
Jasmine was very thorough and helpful throughout my experience. I was a first time homebuyer with many fears. She helped ease every one of them.
Thank you so much!
Refinance with a lot of clean up. Worked with Cam Brown and Jasmine Letsinger. If I were to say two very hard workers it would be an understatement. They truly want to see you and your family in a better place. If you have a difficult or complicated situation. Be patient and give them time to work. ...
First off I get a call saying I can refinance my VA loan no problem to a lower rate no problem no money down, blah blah... well sign the papers all said and done they tacked on an extra $7,000 to my loan and when I called they played stupid and said they had no idea what I was talking about. Then th...
I would like to thank Mr. Shane Barker who worked with me in refinancing my mortgage. He was very professional, pleasant, truthful, helpful , and had my best interest at heart.
He made sure everything was did on time , in order to meet certain requirments before deadlines.I receive the loan rate...
I wanted to refinance my mortgage, and everything went fine until suddenly Lender Live got into the picture. My monthly payments went up with no explanation, and I receive statements from both companies telling me to pay them both. It takes over three weeks for them to process my monthly payments, ...
They are so great and awesome And I m so happy that They did my loan Linda she such a great person to work with and Jasmine the one who processed my loan she was so amazing and she did work so much for me I appreciate them all .
Shane at United security financial made our refinance a very easy and non stressful experience He was always available to answer any of our questions and was great about explaining the different options we could pursue.
Brandon Williams of United Security Financial Corp was polite and very helpful with my transaction... I am satisfied with the excellent service and thankful for useful information to complete the process. I would highly recommend using them in future business. Thanks again,
-Kyong Young
Working with Jasmine at United Security Financial Corp. was a pleasure and a breath of fresh air during the stessful homebuying process. The employees from this company provided my husband and I with professional financial services and worked quickly and effectively to help us close on our home. The...
I had the opportunity to work with Jasmine Letsinger. Jasmine was very knowledgeable and helpful. She was patient and willing to research and get back with me on any issues or questions that I presented. Jasmine was a pleasure to work with.
My closing experience was easy and quick. My closing agent Shane took very good care of me keeping me informed of everything as my loan was being processed. It was a pleasure doing business with him and if anyone I know is looking to purchase a home or refinance their home; I would definitely recom...
I had the best experience working with Michael Rutland Jr. As a first time homeowner, I was completely new to this process and I am so thankful that he was my loan officer. He was so engaged in the process and always willing to go above and beyond to ensure that I had everything that I needed. He to...
Dan-very knowledgeable, patient and assertive. Provided me the best interest in the market. I will definitely recommend him and this financial institution to everyone I know. However, didn't get the full 5 stars because the notary hired was an hour late for closing.
Very helpful and friendly. I would recommend you to anybody who is looking for a refinance mortgage.
I was very happy with the service, speed of process and final outcome of the mortgage refinancing process. Communication with broker, via email or by phone, was fast and productive. Closing was done a week earlier than I expected. Overall experience was outstanding. Keep the good work.
The experience I had with Shane Barker was a very great experience. He was thorough, detailed, and very helpful. This was the easiest process I have been through with any mortgage company. Thanks
4/25/19
I just wanted to take a quick minute to express my gratitude and excellent experience for my mortgage agent, Daniel Allen @ United Security Financial.
I just closed on my new townhome last week and Daniel was a BIG reason I was able to. There were A LOT of hurdles for me and Daniel helped ...
HIGHLY ADVISE TO RUN IF CONSIDERING DOING BUSINESS WITH THIS CO. YOU WILL NEVER SPEAK TO THEM AGAIN AND WILL FOREVER BE STUCK DEALING WITH A CALL CENTER WITH UNDER QUALIFIED, UNORGANIZED, UN EDUCATED PEOPLE THAT USE REGERGETATED SCRIPTS AND NEVER HAVE RESOLUTION OR ANSWERS TO ANYTHING YOU NEED. ...
Good job throughout entire refinancing process. Shane stayed in contact with me and worked specifically with me on our unique situation. He did good follow-up through out the process. I would recommend using Shane Barker at United Financial Corp. He made me feel like he was working with me, and for ...
Shane Barker helped me refinance my VA loan with ease. He contacted me with a great APR that will save me a lot of money. Shane was in constant contact both phone and email and kept me informed throughout the whole process. Thank you very much Shane and United Security Financial.
I had the pleasure to work with jasmine and she was the definition of going above and beyond. She never got upset, or agitated when I showed lack of patience and treated me with the highest regards throughout the entire process. I d recommend them to anyone interested, and i definitely will be usin...
I have purchased 3 homes over the past 12 years and have utilized United Security services on all three. They are wonderful to work with and they close in a timely manner. They are professional and honest. I'd recommend their services to anyone and everyone!
Very unprofessional organization here. I tried to ascertain information on loan status of payment and was told everyone was "out to lunch" and a return call would be rendered. That call never occurred. I then called back 5 hours later and was told to call somewhere else for information concerning...
I had a very good experience with my refinance. All of my options were thoroughly explained and all questions were answered to my satisfaction. I was never pressured, which would have been a deal breaker for me. As a veteran I feel that many times we are under appreciated but I feel refinance option...
First and foremost, I would like to thank everyone involved with my Refinance especially Shane Baker. I would have to say that United Security Financial handled my refinance faster and more accurate than any other loan process I have ever been involved with. Again Thank you Shane Baker, and all tho...
I worked with Jasmine Letsinger close 2 of my mortgage deals. She is professional, knowledgeable, down to earth, and made me feel like I was her only client because she was fast with getting things done and responding to messages. Jasmine worked hard and fast to get things done even when they seemed...