Treatwell.nl

3.4 · 83 reviews
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Sebastian Roozendaal
Reviews 1
2020-11-03 04:03

Treatwell does not take any responsibility towards...

Treatwell does not take any responsibility towards the customer if things go wrong at a salon other than an account manager investigating the matter internally. In the first instance, the account manager should not have partnered with a salon where they speak neither Dutch nor English. Booked hot st...

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Minerva Hofdom
Reviews 1
2020-10-23 21:46

Customer friendly

Customer friendly
Relax and calm.
Great offers.

Body, Beauty and Balance, you feel at home, recommended to others.

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Caroline Balinska
Reviews 1
2020-10-16 01:18

(UPDATED BELOW) Beware! Treatwell just takes your ...

(UPDATED BELOW) Beware! Treatwell just takes your money and has no care for your safety. They allow salons who are unskilled to be listed and when a problem arises Treatwell refuse to intervene but happy to keep your money!!!! Huge scam! The salon I dealt with provided a dangerous service. I asked n...

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D. Dwaz
Reviews 1
2020-10-03 18:09

Last Thursday I booked a pregnancy massage for my ...

Last Thursday I booked a pregnancy massage for my wife at Blossom Therapy in The Hague. Scheduled date time was 2 days later. Paid online and receive confirmation. Because this weekend we went away for the first time in 4 years without the children, this seemed to me to be unstable for her. On the d...

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Tamar Uiterwijk
Reviews 1
2020-09-17 22:39

I am very happy with Treatwell

I am very happy with Treatwell
I get a lot of new clients for my massage practice through Treatwell and if I want a massage myself, I always book through Treatwell

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Cosar F
Reviews 1
2020-08-28 11:48

Negatives:

Negatives:
App does not work
Many treatments that I book are canceled afterwards.
Customer service only seems to think in favor of the salons.

Just booked a treatment via Treatwell at 11:40 AM to 1:45 PM the same day on my day off. Is canceled half an hour before time again very unfortunate be...

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Suzanne Lammens
Reviews 1
2020-08-22 14:04

I am very happy with Treatwell, got a lot of great...

I am very happy with Treatwell, got a lot of great customers. The only downside is that with Top Rated awards they now only look at how many repeat customers you have in the months of September and October. I am always closed in the month of September due to holidays. Let them see how many repeat cu...

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Pret Head
Reviews 1
2020-08-21 10:41

What is this a wrong company say, take 35% commiss...

What is this a wrong company say, take 35% commission from hard-working entrepreneurs with the first customer. A modern form of slavery. Do not fall for this !. Dear consumer. Do you also like all those small entrepreneurs in the city? Then do not book through Treatwell, but approach the entrepreneu...

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Freda Stone
Reviews 1
2020-08-17 06:40

Such a useful website to book my hairdressers and ...

Such a useful website to book my hairdressers and nail appointments without having to call the salon. Really helpful to be able to read reviews of salons before booking and see all the prices. Definitely my new way of booking my treatments!

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Clementine Visser - van den Hoek
Reviews 1
2020-08-13 21:40

I have worked with Treatwell for over a year with ...

I have worked with Treatwell for over a year with my salon and this has really brought my salon to a great height. I got a lot of local customers through Treatwell and the collaboration was great! In the meantime my salon is completely full so I had to cancel the collaboration. The service is great,...

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Jane Doe
Reviews 1
2020-08-07 21:05

AVOID TREATWELL.NL LIKE THE PLAGUE!!!!!! THEY DO N...

AVOID TREATWELL.NL LIKE THE PLAGUE!!!!!! THEY DO NOT CARE ABOUT CUSTOMERS NOR CUSTOMER SERVICE OR DEALING WITH THEIR PARTNERS WHO DO NOT PROVIDE A POSITIVE EXPERIENCE. I WISH IT WAS POSSIBLE TO GIVE ZERO STARS.

I called the company and complained to a customer service rep "Paul" who completely ag...

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A. Luu
Reviews 1
2020-07-12 02:53

I paid 1x in a salon by credit card. This salon us...

I paid 1x in a salon by credit card. This salon uses treatwell as a booking site. Treatwell has stored my credit card information without my permission and does not comply with the GDPR law. Today I wanted to book a new appointment and when booking my credit card was already linked to my account and...

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jet jetsma
Reviews 1
2020-07-04 09:17

yesterday and the day before yesterday tried to ma...

yesterday and the day before yesterday tried to make an appointment at 2 different companies.
A few hours later I got the excuse for the first one, I can't continue because something went wrong with the agenda. The second yesterday, again a few hours later, another excuse something went wrong with ...

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Anilton Neves
Reviews 1
2020-06-18 15:38

I have been a member of this for a while and I am ...

I have been a member of this for a while and I am really super satisfied with it!
I wouldn't know what to do without them. And my contact person is really a winner who is always there for me!

Keep up The good work!

Ready 4 you barber

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Angelic Wellness
Reviews 1
2020-06-08 15:46

Bah say bad, 50% commission + monthly contribution...

Bah say bad, 50% commission + monthly contribution to salons but listen hoo. After 2 years I still used saloon name and not my own name.
After filing a complaint I was told "your own fault will be" or "Then you would have to take care of reviews during your maternity leave"
TO SEE FOR WORDS!

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Pedicurepraktijk Charisma
Reviews 1
2020-05-15 08:15

I am very happy with treatwell as a partner for my...

I am very happy with treatwell as a partner for my pedicure practice. It has already brought me many customers. Of course you pay a commission and a fixed amount per month, but that is also possible, enough is also being done to attract customers. For what belongs what and if you have to do it yours...

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Patrice Odijk
Reviews 1
2020-05-13 09:18

As a partner of Treatwell, I can say that the coll...

As a partner of Treatwell, I can say that the collaboration has an absolute added value for my practice. New customers know where to find me through this platform. The site is professional and clear.
Special thanks to my regular contact person for all the support!

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Who Cares
Reviews 1
2020-05-07 14:47

Dear potential customer, think of the salon and bo...

Dear potential customer, think of the salon and book directly. They are money wolves who are only on one thing: filling their own pockets. The committee is far too high and their business model is totally not aimed at helping you as a salon / practice. They take 50% commission for what? They collect...

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Massage City Points
Reviews 1
2020-05-02 04:51

The program has been improved very much, our new s...

The program has been improved very much, our new salon can import the client from the current one, so we need not to pay commission for their first booking in the new salon. They really take care of our business, the service group are also kind.

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Jeanien Eertink
Reviews 1
2020-04-17 10:29

Top rated in 2017 and 2018. In 2019 I will be skip...

Top rated in 2017 and 2018. In 2019 I will be skipped with my massage practice. More than 300 reviews and a score of 5 out of 5 stars. Unfortunately, Treatwell is working on a new positioning and forgets the practitioners who make the difference. Very sorry. A 3 star review because Treatwell gave at...

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Zowie Griffioen
Reviews 1
2020-04-13 09:05

I started as a self-employed person for 8 months. ...

I started as a self-employed person for 8 months. I have gained many new customers since I signed up with treatwell, and I am still growing every week. All my questions or concerns are properly considered. And I am very happy with Eline who is my contact person I can go to her with all my questions ...

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M.T. Witjes
Reviews 1
2020-04-07 10:52

Once booked a hair treatment through this company ...

Once booked a hair treatment through this company but never again! Due to lack of clarity on the website about the price of the treatment I got an argument with the hairdresser because I had to pay no less than 75% more than had been agreed upon when booking. Treatwell (Lidewij) chose the hairdresse...

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N Ranie
Reviews 1
2020-04-05 01:59

we have been working with treatwell for almost two...

we have been working with treatwell for almost two years now, and of course their mediation costs money, but treatwell has yielded us many customers and good reviews, so their commission pays back themselves, we, Nova massage & wellness are very satisfied and will continue to work together for the t...

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bo
Reviews 1
2020-03-24 21:50

In everything you look up via google, treatwell al...

In everything you look up via google, treatwell always comes first, as a result, entrepreneurs are almost obliged to work with traetwell. if you are looking for a company by the name itself, you will come back to traetwell. do not book with treatwell the entrepreneurs must give up 30% and on top of ...

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Marina Pavlova
Reviews 1
2020-03-20 00:45

BAD REVIEWS CAN BE EASY DELETED, BE AWARE!

BAD REVIEWS CAN BE EASY DELETED, BE AWARE!

UPD: My appointment was cancelled WEEK AFTER the date by salon because they were expecting bad review (I tried to solve the situation at first). So I am not able to leave the review. And Treatwell is not willing to do something about it.
So let me disag...

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A Klak
Reviews 1
2020-03-18 17:30

Lousy cancellation conditions !!!!!

Lousy cancellation conditions !!!!!
Handling 35% commission plus 15 euro subscription costs
They confirm the appointments themselves that cannot be confirmed or accepted by the salon !!!!!
Create tensions between the entrepreneur and the potential customers !!!!
they exploit entrepreneurs and if...

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Marjolein Bosschieter
Reviews 1
2020-02-13 07:07

Treatwell is a professional company with a nice bu...

Treatwell is a professional company with a nice business platform. Extensive time is spent on all demos and there is always room to spar with the account managers. Minuses: no address etc. Asked customers when booking, so you have to keep a separate customer file and bookings via treatwell are very ...

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Esther H.
Reviews 1
2020-02-08 16:21

Very unsatisfied; Booked a facial online this morn...

Very unsatisfied; Booked a facial online this morning and adjusted my program today. Just been called by Treatwell asking if I had already been called this morning that the appointment could not go through: not so ...
At the moment it is very difficult to find another appointment for today; In addi...

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Ivana Hooijen
Reviews 1
2020-02-07 05:03

I have been to Farm de Beauty The Hague a number o...

I have been to Farm de Beauty The Hague a number of times, for a treatment of a massage that is carried out through a special blanket from Germany, I thought it was fantastic, very relaxed! I also had my eyebrows done and the result was great. Jeanette is not only an experienced professional but als...

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J LL
Reviews 1
2020-02-01 15:42

Very good to find and book salons. Typically your ...

Very good to find and book salons. Typically your prepayment will be processed immediately and the refund will take longer than a week (still no refund after week). Responsibility is now placed with paypal but I have not been helped with that.

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Tasniem Billar
Reviews 1
2020-01-27 17:36

Simply make a booking through Treatwell to find ou...

Simply make a booking through Treatwell to find out that they now have a commission of 35%. In addition, the case where you have an appointment must also pay 21% VAT, calculate what is left over. Basically I never book through Treatwell but directly at the store.

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Stela Brands
Reviews 1
2020-01-27 09:30

Good booking system which has brought me a lot of ...

Good booking system which has brought me a lot of new customers, some (small) things I would personally like to see different but Treat Well do so because they look at the bigger picture, what works for me may not work (as well) to others. Quick response from the personal account of complaints and i...

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Just be Honest
Reviews 1
2020-01-23 16:51

First of all, Treatwell certainly provides new cus...

First of all, Treatwell certainly provides new customers. Let no doubt arise. Are you a starting entrepreneur who lives on new customers, keep in mind that this is what you have lost and can expect:
- 35% commission on your new customers
- 2% commission for online payments via treatwell website
-...

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Alexandra Willems
Reviews 1
2020-01-21 10:51

What a Deed Force. I was able to get a massage at ...

What a Deed Force. I was able to get a massage at Indra, Shivani-Ayurveda. If you like professionalism, kindness and reliability then you are at the right place at Indra. I expect that with 3 massages she will get rid of all the tensions. It is not without reason that Ayurvedic medicine continues to...

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Mo Bassa
Reviews 1
2020-01-20 12:25

I'm going to show you how to use TREATWELL:

I'm going to show you how to use TREATWELL:

1) Find your treatment and salon at Treatwell
2) call the salon and make your appointment by phone or via the salon website
3) Leave a review on Google

So you help all the salons from the high commissions they have to pay to Treatwell. In this day ...

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Marco Pastarina
Reviews 1
2020-01-13 13:16

Not a good company! 35% commission with every new ...

Not a good company! 35% commission with every new customer and on top of that on a subscription fee of 16
Euro! Stay away from this company! Better to spend your money on google than you do on treatwell.
#treatwrong entrepreneurs are being exploited with this!

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M Verstraeten
Reviews 1
2020-01-12 13:27

Cutting is human work: you don't want your hairdre...

Cutting is human work: you don't want your hairdresser to cut you faster (worse) because 35 cents of every euro you pay goes to Treatwell. That's Treatwrong! I no longer use this site: I search the site and then book directly with the salon of my choice. Also striking: the few 5-star reviews are fro...

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Bella Bellezza
Reviews 1
2020-01-09 22:13

Bella Bellezza has been a member of Treatwell for ...

Bella Bellezza has been a member of Treatwell for over 2 years. We and our customers experience the benefits of online bookings and the Treatwell service on a daily basis. Customers look at the salon page for suitable treatments and can book an appointment in our agenda at any time of the day (24 * ...

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